Situated in good location, walking distance to restaurants, shops,beach, shopping malls, massage. Easy check in & out. Very friendly staff. Good size rooms, good showers, good a/c. Good value for money

Couple broken cardio machines broken, need adjustable bench in gym . Pools are nice but water is warm, so couldn't cool down in pool.

Excellent place to stay at Kuta, few minutes walk to the Kuta beach and on a busy road yet quiet and peaceful. Discovery mall and Waterbom are about 5 minutes walking distance. There is a small shopping mart adjacent to the property and a good Peptio shopping mart about 3 minutes walk around the corner. The room was pretty new, spacious and came with a balcony. The bathroom was neat and good, though it felt a bit small because of the partitions design. The property has a decent sized swimming pool + a mini pool, with lots of lounging options around the pool area. There is a spa with value for money pricing and excellent massage. The breakfast options are not very great, but is pretty decent with local & continental options and a live omlette station. There is a gym with decent options for cardio & free weights. Overall a good place to stay at Kuta.

A couple of chairs and a table in the balcony would have been really great. Its available in the ground floor rooms but not in the floors above, in the block that we stayed.

Pool area with a swim up bar...clean room and comfy bed...great little run of shops part of the resort with barber,waxing nails centre,tattooist,medical centre,teeth whitening and a cafe...good happy staff...all in the centre of Kuta surrounded by a miriad of great restaurants and bars

Nothing

Pool was great area. Loved the bar in the pool.

That many other people staying there, put there towels down on chairs in morning and then went out for the day so no one could sit on those chairs. Not good. Unacceptable.

Nice big room and bed overlooking pools, enjoyed the choice at the buffet breakfast each morning. 10 minute walk to the beach

Quite expensive late check out compared to the price we paid for the room I think this was almost 80% of the room cost for a night. Gym equipment was a bit broken (bike seats not staying up and the other was broken)

The staff were all very welcoming and helpful. We would like to give a special mention to one of your staff members. His name is Arji. I hope I`m spelling his name correctly. He is a polite and extremely helpful young man that is working at your Hotel for no wages, He is also a student with ambitions to one day work on a Cruise ship. We spent time talking with him at the pool bar and also when he served us at the buffet breakfast , and he is doing a fantastic job at improving his English speaking. Please pass on our best wishes to Arji , and we wish him all the best for the future. Regards, Jill and Kevin.

The ceiling in the corridor leading to the lower rooms is leaking . The water is dripping onto the tiled floor. But I believe this is going to be fixed..

We had an amazing stay at Kuta Beach Club Hotel! The location is perfect—just a short walk to Kuta Beach, shopping areas, and great restaurants. The rooms were spacious, clean, and beautifully maintained, offering a relaxing retreat after a day of exploring. The staff were incredibly friendly and always ready to help with a smile. The pool area was fantastic—clean, well-maintained, and a great spot to unwind. Breakfast had a good variety, with fresh and delicious options to start the day right. Overall, a wonderful experience! Highly recommend this hotel for anyone looking for comfort, convenience, and top-notch service in Bali.

Each and every thing I liked during my stay at hotel

-the pool area but it can be improved -location -big room

-receptionist gave us wrong information and ruined our last night dinner. On fridays there is bbq organised in the garden (we extended our stay at hotel not on booking.com). I asked reception if half board guests can join....No. u have to pay extra....we arrive at 9.30 pm at restaurant and staff asked us why we didn’t join bbq as hb are also invited!!!! At that time all staff were moving tables, chairs so we had to wait long for our food and we think it was scraps from bbq meals too as our goreng was partly spicy even that meal it is isnt:) -staff don't know the room numbers as orientation. This was confirmed by a friend of mine who is indonesian! Also poor numbering display or a map. -just two big towels in the room, no hand towels, basic amenities.

Firstly, our first impression was not that good as the lobby/reception atmosphere was below standard. The staff members, however, were nice and friendly. The room we got was spacious but the cleanliness was way below our expectation. The room, the bathroom facilities were a bit dated but could be better if well maintained. The linens/towels should be supplied by professional laundry suppliers. Otherwise, we would not have seen wear and tear, holes on them. Other facilities were like the pool, bar, gym etc were okay. The buffet breakfast was good and adequate. The location was okay but we did not Kuta atmosphere, anyway, as it was too noisy. Overall, it was an okay stay.

The building, the room, the bathroom, the facilities were a bit dated. It could be better if well maintained. Cleaniness was below our expecation.

Location was great, a few minutes away from shops, bars and the beach

Booked a premium deluxe double room. Room was absolutely fine but had no view at all other than directly into the opposite room. When queried with reception as to whether this was a premium deluxe room, was told it was as it was in the new block of rooms that had been refurbished and being advertised as deluxe was about the room and not T all about the outside views. Additionally the AC did not work very well at all.reported to reception a few times and they were very quick to send someone but still it didn’t work very well.