Very welcoming. I liked the pool area

My friend and I had cocktails with vodka at the pool bar. It was not true vodka. We had a couple and we both were so intoxicated we could not walk. It was not vodka as was witnessed the next day when my friend saw the barman pouring clear liquid from a water bottle into an absolute vodka bottle.

Location was great, the room was clean and had a great view of the pool. Great breakfast buffet.

We were moved into a family room on the last night due to the hotel being booked out. The room was extremely noisy with a constant loud humming noise. light from the bar across the road pored in till early hours, along with loud music. The room appeared a little run down. The balcony was tiny barely enough room for 1 person. I’m glad we only had 1 night in this room otherwise I would’ve been extremely upset if this was my room for the whole stay.

The staff, shower, bed, breakfast and location were fabulous

The amount of storage space was very limited.I realise they have to cater for all ages and generally the volume of the music in the pool area was great. However at times the doof doof music was uncomfortabley loud. When the pool area was closed, the music started in the restaurant until 11.30pm. Some of the live bands were reasonable, but some lacked any talent, seemed to be louder and it reverberated around the rooms. A minor detail for holiday makers and didn't really detract from the stay.

The facilities ate the hotel are good. The pool and swim up bar are very good. The rooms are a quite large and well-appointed. The staff are excellent, and the location is very good. The morning breakfast is fine but not exceptional.

The bathroom is adequate although now a little tired. The bath in the bathroom for showering is very slippery and could be dangerous. The worst point about the hotel is beyond their control - the extremely loud live music from the restaurant/bar directly opposite the hotel that goes from 8:30 in the evening until quite late. It makes it difficult to get to sleep as it permeates the entire hotel.

Everything was great. Room clean, staff friendly and helpful. Location is excellent. No noise in the room even with a band playing across the road. Pool bar with food and drinks.

Breakfast warmers set too low, food was cold. After I explained to staff the heat was increased the next day, think its important to have hot food with all the gastro around. Having said that, no illness for anyone in our group of 8.

The staff are absolutely amazing and really looked after us. My friend was unfortunately taken ill and in hospital for 3 days of our stay and the staff were so helpful, offering to take me to the hospital and asking every day how we were doing. The rooms we had were beautiful and clean, and huge! The food in the hotel was great, pizzas, satay chicken and mee goreng were delicious. The location was perfect, close to Garlic Lane and the beach. Thank you and we look forward to seeing you again soon xx

Bar across the road is super loud (and empty, probably for that reason) but not a big deal, it's Bali after all!

Fantastic staff and beautifully renovated room. I think the security staff needed to step in and ask people to be quieter in the pool on Nyepi day. The children and adults were so loud and disrespectful. I came to Bali at this time to experience the serenity of Nyepi day but was very disappointed. I also had a spa but couldn’t enjoy it with the very loud adult voices. Disappointing!

From the moment we walked into reception we knew we made the right choice booking here. The smiles greeted us everywhere. The hotel is in a convenient central location- not too far from the beach and close to Ybar and other handy eateries/bars. The swim up bar in the awesome pool was on point and the lads there let us extend happy hour which was great as we met some fellow Aussies and time got away. Krista (I think her name is) at breakfast was helpful in explaining where I could buy the pineapple Jam they served. Breakfast was awesome - a wide selection and delicious. Our room was well appointed with cold aircon and minibar to keep our drinks chilled. Kettle in the room too which I appreciate to make my sachet coffee whenever I choose. We will definitely come back.

Staff are fantastic, great location. Good clean rooms.

I didnt like the old tvs in our room. I have stayed in other rooms thete with modern tv that has, netflix, youtbe etc. Breakfast is very poor. The fruits and yogurts are always warm and not cold. Not much variaty. The shower water doesnt drain fast enough causing it to flood.

The location was ideal, right in the heart of Legian. My family spent a lot of time in the pool, playing games and making use of the bar facilities. The breakfasts were very good and provided us with a great variety of choices. Several of us also had treatments in the Spa Room and they were fantastic. The girls provided a great service and were lovely.

One night there was a buffet which you needed to sign up for and I don't think they catered for enough people. I have several grandchildren who are young adults and they were left disappointed. There are of course, always people who take more than their fair share and spoil it for everyone else.