From the moment I arrived, I felt genuinely welcomed, cared for, and supported in a way that went far beyond hospitality, it felt like family. Every single team member I encountered made my stay not only comfortable but deeply memorable. Housekeeping deserves a standing ovation, especially Adi, whose attention to detail, consistency, and kindness did not go unnoticed. My space was always clean, peaceful, and felt like a true sanctuary. At the front desk, I want to give a heartfelt thank you to Yuri, Kaden, Thia, Yura, and Putra. Their warmth, patience, and professionalism were a constant. Whether I needed help with directions, had questions, or simply passed by the lobby, they made me feel seen, heard, and cared for. The restaurant staff—Ita, Delina, and Ayu, treated me like royalty. Their service was not only efficient but full of grace and genuine kindness. Each meal felt like a carefully curated experience, and their attentiveness elevated every moment. A huge thank you to the security team—Alif, Rizal, Ali, and Sudana, for their quiet strength and visible presence. Knowing they were always looking out gave me a strong sense of safety and ease during my entire stay. Last but not least, the spa was an absolute dream. I treated myself to a three-hour day of self-care, and every second was chef’s kiss. From the deeply relaxing Balinese massage to the rejuvenating facial, followed by body scrubs and body masks, the experience was blissful from start to finish. Although I didn’t catch their names, every woman I encountered, from the front desk at the spa to the masseuses and bodywork specialists, was phenomenal. Their energy, professionalism, and care were top tier and left me floating out of that room like royalty. To everyone mentioned, and the entire team, thank you for going above and beyond. You made this experience not just a stay, but a soulful pause in my journey. I am truly grateful. With love and gratitude, Goddess Aja 💫

This isn’t just a review. This is a love letter to a place that has truly become my second home. I’ve been here for a while now, and I can say from the depths of my heart: these people aren’t just staff, they are family. I mean that in every sense of the word. The love, the care, the respect, the way they’ve looked after me… it’s something I’ll carry with me forever. If I could live here permanently, I would. That’s how deeply I’ve connected with this place and the incredible souls who keep it running with so much heart and grace. Let me honor the ones who’ve made my experience so unforgettable. The housekeeping team, especially Adi, created a space that felt sacred and peaceful every single day. My room always felt like a retreat, clean, calming, and energetically light. There’s a special kind of magic in how Adi works, and I felt it every time I walked through the door. At the front desk, I was welcomed with love and kindness by Yuri, Kaden, Thia, Yura, and Putra. Their presence is so grounding. Every interaction, whether it was logistical help or just a smile in passing, reminded me that I wasn’t just a guest. I was truly seen and cared for. The restaurant team—Ita, Delina, and Ayu, brought so much joy to my days. Their service was not only professional but infused with genuine warmth. They made me feel nurtured and remembered. Every meal came with love, not just flavor. The security team—Alif, Rizal, Ali, and Sudana, gave me such a deep sense of peace and safety. They were always present, always attentive, yet so gentle in their energy. I never once worried because I knew I was being looked out for. And I have to give a special shoutout to the spa. I treated myself to a 90-minute reflexology massage, and it was absolutely incredible. The therapist intuitively found all the tension and stress I didn’t even realize I was carrying. I walked out feeling lighter, more grounded, and deeply refreshed.

The hotel is located in Jl Legian which meant it was so easy to get to around. Check was easy and front desk staff were so friendly, the secuirtyvguards were friendly and helpful. The breakfast was great, made fresh, and came to the table, I am assuming the young lady we seen every morning was the restaurant supervisor, and she was amazing. The rooms were small, but they have everything you need, bathroom, air con, fridge, TV, tea, and coffee along with a comfy bed. On check-in, we were offered ear plugs as we were on the legian Street side, but in saying that, we never heard anything, but we are not light sleepers. When booking, I never realised it never had a pool, but in saying that, we didn't need it as we went to waterbom Park, along Kuta beach front are bars and pools, but we didn't really miss it to be fair. If you like the simple things in life then this is your place

The whatsaap communication is a brilliant idea. I could order anything i needed without any hastle. And it happens that upon checkout I forgot my charging cablea for the phone and laptop. They texted me about it some 20 minutes later and I was thrilled to retun for collection. Check in & out was seamless too. There's a very nice Italian restaurant right under the hotel with great food/value. I didn't try the spa but from the looks of it I recon it's a good place. The highlight of my stay was the service. Absolutely wonderful staff 😀 ❤️

The street noises can be a little too much especially if you had stayed up all night. The queen sized bed is actually two single beds joined together so you could feel the centre beam. So I figured if it were a single bed the room would be more spacious.

The location is perfect. Although it is on the main road and if any of you would like a sound sleep... It had the promised amenities although the body wash doesn't lather. Had to end up using our own soaps and shampoo which we had fortunately carried with us.. Lovely locals and great staff at the hotel.

The bed wasn't the best. One half was sloping downwards a little on the double bed. Room is a little small although we were only in to rest for the night.. And as mentioned, traffic noise and latherless toiletries. Would still manage to overlook them because like I said, Balinese people are one of a kind <3

I thoroughly enjoyed my 10 day stay in this well located and well managed budget friendly hotel in the Legian district of Bali. This hotel is walking distance to many amenities such as fine restaurants, convenience stores and pharmacies and it is about a 15 minute walk to Legian Beach. My room was great with a comfortable bed, mini fridge, safe for valuables, wall mounted TV and efficient air conditioning. The bathroom had plenty of hot water and excellent water pressure. Hotel staff were all courteous, professional, attentive and English speaking. I would definitely stay here again when vacationing in this part of Bali.

The rooms are very clean. The staff and people are genuinely polite and take very good care of their customers. The breakfast is sumptuous and very tasty. The hotel is in a happening street and lots of shops and restaurants nearby. But, having the food from the hotels own restaurant is recommended. The housekeeping staff did a very good job every day of the stay to change the bath towels and linen. Our 5 day stay in the hotel was very pleasant. They even took care to provide a breakfast box on a day where we had to go very early morning for sightseeing. Special mention about Delina, Ita and Ayu from the restaurant who have a pleasant attitude and make breakfast and experience in itself. The reception keep enquiring often about our stay and very helpful. This and Wisna of reception counter even wished us good luck and tied a Tridaathu bracelet -charm to all of us, while checking out. Little things make great impact. Grandmas plus gets all the small things right and make the stay very very good !

The rooms are good, but can have a cupboard too!

This was my second stay at this hotel, and once again, it felt like a peaceful retreat. The staff truly make the experience memorable. I want to give a special thank you to the housekeeper (I wish I knew his name!) always goes above and beyond to prepare my room just the way I like it. And the young lady who serves at the in-house restaurant is truly a gem, always kind, and warm-spirited. The in-house restaurant, when I say the breakfast is SO good, I mean it, I’ve pretty much eaten everything on the menu. Every. Single. Thing. I also want to mention Bella Italia, the restaurant connected to the hotel (separate from the in-house dining). The food there is absolutely delicious and worth trying. The front desk staff are equally wonderful, always smiling, always helpful, no matter the time of day. Their friendliness and professionalism truly make a difference. I genuinely appreciate the care and energy here. This place continues to be a blessing on my journey.

This has been, hands down, one of the best places I’ve stayed, not just in Bali, but in all the countries I’ve visited. From the moment I arrived, the experience was seamless, warm, and beautifully put together. The staff, from the front desk to housekeeping, the restaurant team, and the people greeting you at the entrance, were all so kind, professional, and genuinely welcoming. Their communication is excellent, they use WhatsApp to keep you updated in real-time, and I really appreciated how thoughtful and clear they were. Housekeeping came every day, which kept everything fresh and comfortable. The on-site restaurant? Absolutely delicious. Every meal felt intentional and satisfying. And the fact that there’s a spa right next door? Icing on the cake. The spa experience was incredible, the people there were just as lovely and attentive. The location, the energy, the service, it all exceeded my expectations. This place felt like ease, care, and quality wrapped into one. I’d give it more than a 10 if I could.

Outstanding Stay – Highly Recommend! My recent stay at Grandma's Plus Hotel Legian was absolutely fantastic, and I’d highly recommend it to anyone looking for a memorable experience. From the moment I arrived, I was welcomed with friendly smiles and a helpful, attentive staff. Check-in was efficient, and I was even offered a welcome drink, which was a lovely touch after a long journey. The hotel’s location is ideal—close to popular attractions, dining options, and shopping areas, yet it maintains a peaceful and relaxing atmosphere. My room was spacious, spotless, and stylishly decorated, with a stunning view of the city skyline. The bed was exceptionally comfortable, and the view was 👍. I feel personal and special for city walk nearby too. (Chargeable) Dining was a highlight as well. The breakfast set menu was extensive, offering everything from fruits to made-to-order omelets. The on-site restaurant served delicious dishes with a focus on local flavors, and the service was impeccable. The staff took time to recommend dishes and ensure we had a great dining experience. I feel sad for not spending more days at Bali. Or else I really try their chargeable message.(they have menu for their message) What truly made my stay memorable, however, was the exceptional service. Every staff member went above and beyond to ensure I was comfortable, and they were quick to assist with any request. Especially Kadek , Rias ,Yedi &also don't forget the security or uncle who help us the get our luggage bag at the main entrance. I left feeling refreshed, recharged, and looking forward to returning on my next trip. Grandma's Plus Hotel Legian truly sets the standard for hospitality!

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