Very spacious room and comfortable bedding. The staff is very kind and went the extra mile to help and please. The hotel is located near shops and malls.

The room was clean but some spots were quite dusty. Pillow cases were stained (but they were clean). The wifi connection was not great.

The room is really cozy but the view for us was just around the hotel so not that inspiring! The location is amazing, there's a footpath to the local mall (the older one not the more fancy one, but it still has western fast food options and a chemist etc) The fried rice at breakfast was yummy if you're into that!

Maybe more western breakfast options like eggs/ pancakes/ juice to make it more worth adding breakfast to the room cost.

The staff was extremely kind and helpful. They all deserve a pay raise including the bell-boys.

For heavens sake, please buy some new towels and replace all bedding that looks to be worn, torn, and stained. If at all possible, please install double pane windows to reduce the outside party noise.

It was clean. The cleaning service did their work marvelousy. The bed was comfortable, no weird smell inside the room. Breakfast were exceptional. Really recommend booking with breakfast included

The walls might be a little thin. The noises from neighboring room was quite audible.

OK on a budget

It ok single male traveler or couple on people budget. Room facilities and utilities are showing age and rejuvenation is needed. Staff lovely and polite.

The boss and staff are very nice，Introduced me to the food of Mataram Very tasty，The room was quiet. It's clean and fragrant

I hope you can put a hair dryer at the front desk for everyone to use

Location. There is a restaurant with variety of selection of Lombok foods across the street.

Going up to the foyer is rather steep. Not good when it rains.

Very good service and friendly staff, good location, room is clean.

The facilities can be improved, the room a bit smaller, no table or cabinet to put the things.

The room.is spacious, very clean, bed is comfy

The TV is small and breakfast need to be revised to meet international standards

Close to Mataram Mall and many Warung, idoop was clean and comfortable. Everything in the room worked, the shower was excellent and the staff always friendly.

The breakfast price seemed high, however there are limited options nearby. I did not have the breakfast. I didn't appreciate the phone call asking if I wanted a massage at 8:00 pm.