Excellent butler service, Mangdp our butler was excellent Restaurant was amazing, Dian was especially very good taking care of us with at most diligence Food choices were very good Krishna the buggy man was very nice Spa massage by agung, ayu and Julie complementary was good

our welcome did put us off initially! Welcome drink was provided only after asked. information given to us was patchy. we didn’t feel welcomed. Can provide body cream, shampoo and conditioner in the room WI-FI connection was intermittent

We spent a night at this gorgeous hotel which was exceptional in every way . it is nestled in the mountains with the most panoramic views of hills and the river below . This was our 8 th hotel stay in Bali as we are doing a road trip around the whole island . The bedroom was incredibly spacious and beautifully decorated . The breakfast was excellent and the staff amongst the friendliest we’ve met who were attentive to our every need . There are stairs down to rooms however hotel provide a buggy service which we did use . Due to location just on outskirts of Ubud the hotel also provide a shuttle service into town . i highly recommend this hotel and their staff and sound definitely stay again

Nothing although location means you have to take shuttle into Ubud

Breakfast was amazing. Staff were all beautiful. Our family villa was fantastic with a beautiful view. Best miegoreng noodles EVER!!!!

Spa was overpriced, so we opted not to get any treatments or massages. It felt very much like a couples resort, but we as a family still had a fabulous time, enjoying the quiet and each other's company. The resort pool didn't have a pool bar... but our private Villa pool had drinks flowing, so it was fine.

Staff were attentive to the needs. They even take time to address you by your name during breakfast. Service rendered was also fast and prompt.

Perhaps the nature bit? Since it was a jungle villa, be expected to see spiders, frogs, lizards and other insects around the place.

The helpful and friendly staff. The delicious food. The big tub.

The master bedroom bed was sunk in the middle. From our villa, we could see the outdoor tub of the next door villa. The spa at 3pm was so hot! The sun was setting and it shone directly onto our massage bed. We were both perspiring throughout the massage and the ladies couldn’t help even though they tried.

The stuff we're amazing and they were genuinely happy to cater to ur every need from the heart and honestly for someone who works over 20 years in the hospitality industry that matters the most

Very kind staff. Great location and jungle feeling.

The whole villa is rundown. Would be ready for a renovation.

Every things were perfect. I love the place. Its like you live in the middle of jungle. The stuff is like your family not like a worker. They always ready to help you at any time.

Since you are in jungle . Small anti there a lot

The service by every staff especially Ngurah the front desk manager, Krisna the assistant manager and the 18 yo staff that serve my villa furing my whole stay. Like it that they provide free laundry service everyday.

All are good

Staffs were super wonderful! Made us feel welcomed at all times. Really helpful and friendly. View was spectacular! Clean n well maintained. No mosquitoes at all inside the villa throughout our stay.

Nothing. All good.