Great stay with the family. The hotel is mainly for business (right next to Matam), but it also worked well for us. Rooms are new and clean. The lounge is cozy with free coffee, tea. The rooftop is a big plus—beautiful views of the sea and city, especially at sunset. You also get 10% off at Rafaelo restaurant next door, which is excellent. The sea is close by, and the staff and management were super helpful and friendly.

The room keys stopped working a few times and had to be reactivated at the front desk. A bit inconvenient, but the staff handled it quickly each time.

Nice, large rooms with a big walk in shower! Coffee machine and fridge were available in the room. Beds are really comfy! I had a small balcony on which I could enjoy the first morning coffee

Staff can be more enthusiastic and friendly. At the other side of the street is another shopping center with different restaurants, otherwise nothing in the neighborhood, a car is needed to get to Haifa downtown or beach

The staff was very friendly and the facility was beautiful. There are two great restaurants in the mall right outside of the lobby. I would definitely recommend it to a friend.

The room needed repainting and a few adjustments, but it did not affect my stay. The main entrance is inside a mall. So after the mall's closing hour, you need to get in through an elevator in the parking lot (that would be around 10 pm.)

The room was very comfortable.

No directions on how to work the TV and no one who could explain. The coffee maker in the lounge was not working and when we asked for help we were told it was “resting” and would be restarted but it never was restarted. The hot water in the hot and cold taps in the lounge did not work either!

No breakfast, located up in the second floor of a small mall

Little confused to park… just need a bigger sign

The hotel is well designed, location is very good, big business center, and big place for buisness work equiped with coffee chairs and tables. nice balcony

Clean and as expected, no surprise, staff polite, discret and helpful. Noting to add, you get what you pay for.

location is excellent

breakfast is fine but it could be improved. More options and in house breakfast could make a significant improvement for this very nice hotel

The ambience and decor was wonderful and peaceful. The photographs in the hallway were fantastic. It's pretty cool that the hotel is in an art mall, and is decorated to complement the environment. It was a lovely room, and great shower. Check-in/out was as expected, the room was very comfortable. There were definitely enough electrical outlets, and we appreciated the USB outlet for charging our devices.

The coffee machine in the room was just a tiny espresso maker - although the coffee was very good! Even though there's no in-house cafe, coffee or a "continental" breakfast would have been appreciated. It was disappointing not having a kosher or kosher-friendly option for breakfast. It didn't bother us, but it's worth noting that there are a few stairs to get to the outdoor elevator to the lobby. The signs aren't very clear, but the entrance to the elevator is just under the overhang on the upper parking lot.

Location was great for my needs. I enjoyed the rooftop sitting area. The mall was a bonus. The fitness room was above average.

The room was cleaned well but something was often skipped, replacing the shampoo or bottled water. The staff at the desk always brought replacements.