Swimming pool, beach site, room, lobby bar.

When I arrived I've asked receptionist if I need to provide any details of my friend who was joining later, at 5am the next day. He said I don't need to do anything about it. Well, apparently I had to. I had to wake up at 5am to go and confirm his details. The next day I've asked receptionist to point me which exit should I take to go to the center. They've told me to ask Concierge - well, won't hurt him to point finger to main exit. So that in my opinion reception desk is a minus of this hotel.

Great food , great pool and Avi and itzik and rest of team by the pool is amazing !! Elan and team in the business lounge also amazing.

I do not understand how one of the best hotels in Tel Aviv can put Zion at the front desk. He’s simply horrible. Zion is rude , belligerent and unhelpful. The concierge team is not too far behind on being unfriendly, almost belittling. The customer service team on the phone is sheer rude. Luckily the team by the pool (shout out to Avi and Itzik ) was amazing and we came for the beach , pool and warm weather.

great location on the beach with a great pool and beach club. breakfast included in the rate and incredible buffet.

service pretty chilly and the room had a musty moldy smell. I complained and the staff was not very sympathetic. they tried to address but didn’t really make a difference. we had two rooms for three nights at about $600 US per room per night so I really think it should be nicer for this price.

it’s location, the size of room, the very professional and efficient staff

the design of the terrace facing the beach was quite basic and needs to be upgraded

The breakfasts were amazing , as were the restaurants and even the pool bar. The pool is great either way excellent service . The location is central and easy . Great hotel , nice atmosphere and a treat to stay at .

The price of Coldrinks at the pool bar . Why rip your guests up ff to that extent !

perfect location, the room and the view are great excellent breakfast

the SPA needs to be refreshed. Saturday morning the excellent coffee is replaced by awful coffee pots. if you want an espresso you must pay for it at the bar of the beach (Does Shabbat = mean espresso is not free of charge on Saturday?)

On Shavuot the breakfast was disappointing- by the time we arrived after shul at 10 AM a lot of the breads weren’t available. Long queue for eggs with only one person on duty. Table service wasn’t good- our plates piled up…

See above. What we liked- food was all delicious

Hotel was child friendly - offering crib and high chair in dining spaces. The salt water pool was lovely and at time of our visit in mid-October not crowded. Beach and boardwalk easily accessible from the hotel.

Do not like minibars that are full of products - but hotel promptly provided separate fridge so baby's milk and food could be stored.

Great location and sublime access to the beach

A little outdated (the building was open in 1965). Instant coffee sachets in the rooms when there really should be a Nespresso machine offering. Shower doors aren’t sealed properly meaning water on the floor after use. Never seemed to be enough staff on the check-in desk

Breakfast and pool were great Met business contacts from USA Wonderful service Even though you charged for my daughter eating the pringles that you put out on the dresser

Check in needs to be speeded up