The breakfast options blew my mind for the price we paid, around $60 USD. That would get you a 2-star motel in the states with maybe cold cereal and coffee, if that. There was lots of fresh fruits and juices, some local things I've never seen before, a really cool coffee machine, a beautiful dining area, and friendly waitstaff. They had some hot options that I didn't try, but only because I wasn't very hungry yet. My only 'complaint' was how warm and muggy the hallways were for a 5-star hotel, but this seems to be pretty normal there from what I understand. The A/C inside the room worked well. There was also hot water in the shower which was great considering I had only cold water elsewhere for the previous 8 days of my visit. That seems to be a luxury! Also, the shampoo/liquid soap/lotion they provide smell phenomenal!! Probably the best of any hotel I've ever stayed at, honestly and they give you plenty of it. The bottles aren't single use. The towels were actually pretty good too for a hotel. Usually they can be pretty scratchy. The comforter on the beds were cozy. They had plenty of TV channels available in English, which was nice too. They offer an airport shuttle for 65,000 COP which is nice to have, but I took an Uber for ~50,000 COP if you're looking for something cheaper. I didn't have much time to explore the area, but we found Olio/Jade cafe nearby which was amazing! My friend said they had the best burger she's ever had in her life! There are plenty of other good options within walking distance, and it felt very safe. We also stopped in at the Aria grocery store for some drinks to bring back to the room, and the next day I took an Uber back and forth to the zoo. It was about $1.50 with tip in USD for that and the ticket was 28,000 COP. It's a small zoo, but very pleasant. All in all, this hotel met our needs and was the first place we went where the locals spoke English. That was a nice touch.

Maybe some A/C or at least fans in the hallways upstairs. The lobby was nice though! Also, maybe matching the taxi/Uber price for a shuttle to the airport.

The breakfast was excellent with a variety of food to choose from and menu changes daily0 The room was comfortable and spacious, but the bathroom was a bit small. It looks exactly like the photos. The neighborhood was a safe, nice area with a lot of facilities around such banks, restaurants, exchange shops, malls, and supermarkets.

The hotel is a bit far from the beach or the historical places.

breakfast was excellent and there was lots of variety. Beds were very clean & comfortable, as was the washroom. Pool was great. Price was very very reasonable for what we got, compared to other places we stayed

One of the front desk staff was clearly agitated anytime we came to see her (not for anything out of the ordinary -- extending our stay by 2 nights, asking about carnaval, checking out). we spoke Spanish of course Every other hotel staff member was awesome though

The Hotel room and facilities were very clean and organized. I liked the pool area even though we only used once. The breakfast was delicious. The room had all the essentials with 2 double beds . The bathroom was clean and the water pressure was good. Also, the Hotel location is great around restaurants, and malls, and the staff was friendly.

I liked the breakfast most days, they could make it less grease. T he pool looks well maintained and the room in general was ok.

Get rid off the mosquitos around the seating area. The maintenance in general is poor but it can be improved.

Very nice rooms, great and helpful staff, and great breakfast. Location was also good spring boarding to other activities. Lots of very nice restaurants nearby .

For me the gym area was ok, but it is limited to due to the available equipment. Hard core gym goers may consider it lacking, but for me it was fine.

The Hotel is in a great location, the majority of employees were attentive, and the breakfast was delicious!

Many staff were attentive to the needs of a tourist but there was a double charge of room service.

The room was super spacious and clean! The breakfast was varied and the juices were freshly pressed. The staff was extremely attentive. The hotel looks really nice. Definitely worth the stay, and would come again!

Nothing!

Pool area was lovely. Staff were very welcoming and accommodating. A shout out to Senora Fang on the desk who was great. Breakfast was fantastic. Cost was very reasonable. Great restaurants nearby hidden away along leafy boulevards.

Room was a little spartan and bathroom very small, but clean and comfortable.

Lovely pool and pool area. Safe neighborhood with nice dining options nearby.

Staff doesn't speak English (when knowing a little Spanish still totally manageable). Pictures look better than reality, but still very nice room and amenities.