I haven't been to this hotel since my parents brought me and my brother in the early 90s. That's almost 30 years ago haha. Just decided to try stay one night at this place bringing my parents, my brother's family with kids. It's a very nostalgic feeling because the hotel is somewhat same but slightly different a bit at certain areas. The lobby is nice and very open space. Staffs are very friendly and attentive during check-in. The hotel rooms were nice, adequate and comfortable. Not too small, just nice. It has a balcony too which I totally forgot. Haha. Oh and now they upgraded the tv to smart tv which now you can watch Netflix, Disney+, YouTube even. Nice touch on that. The restaurants in the hotel were also one of the highlights because it has 2 restaurants, one is more western food and the other is more local Asian food. The western food was very delicious and although slightly pricey, it was worth it and the kids love it. There's also some coffee shop at the lobby which you can chill for coffee and desserts. There is also a pinball machine which definitely hit the nostalgia even more and the kids was excited because they never seen or play one before but they love playing it now. There's also a mini mart outside of the hotel if you need snacks, drinks, swimming trunk, goggles for the swimming activity. Most frequent question is the parking. Where do you park and do you have to pay? Now there are 2 parking spaces. The sheltered covered one and the open space, no roof type of park. The sheltered parking one, you have to pay using touch n go card, and it's RM18 per night flat rate. If you leave before hitting the 6th hour, per hour is RM3. The other parking space which is the open space no roof, located just the opposite of the sheltered one, that one is free, can park any space available. But there is no spotlight at night and considered park at your own risk.

Nothing much so far.

Their facilities for the children.Great place for families gathering. Even though we stayed there for only one night but we managed to cover most of the things including to watch gibbon during our breakfast . Such an amazing experience.

The aircond room not too cold . Limited choice of breakfast for the children.

Location and free shuttle services

Air conditioning - not functioning well

Rooms are huge and has good access with balcony.

Some features and infrastructure is a little dated. The wardrobes in the room was damaged, the safe deposit lock in the room was not working. The lft lobby leading to the rooms have a constant cigarette smell as there may be many guests who easily smoke nearby and their cigarette smell lingers in the closed lift lobby. Tiles in the swimming pool are chipped and a little dangerous for kids at the kiddy pool. The pool is located beside the access road with a lot of construction vehicles, therefore it is rather dusty and smells of exhaust.

Beautiful location, and it seems the property was recently renovated — the building looked fresh and well-maintained, without the usual signs of age or musty smells you often find in older resorts. However, the bathroom and shower renovations were quite underwhelming. Compared to the rest of the property, they felt poorly done and were a bit of a shock in contrast to the otherwise high standard.

Overall good to great, with some improvement to the bathrooms and shower in the rooms, it would have been a 5 star

location. quiet and peace

should not closed all pool section just for private party. have pity for those checkin just for 1 night and cannot use the pool

The room is a bit smaller than the picture but it was still spacious and comfortable, clean, and the hotel itself is really well maintained. The pool area with the bar is very nice, the reception staff are very friendly but the bar staff customer service can be improved. The Ramadan buffet was affordable and value for money with a huge variety, the bar food is very basic and did not meet my expectations, but overall the experience was nice.

One minus point is that they don't provide bathrobes in our room and even when I requested (I was willing to pay extra) they said it's only available for the suite rooms.....

Its location between the hills

We were at suit in 29 floor, there was bad smell coming from the bathrooms

We enjoyed our stay at Awana Resorts , very convenient with a free shuttle to the premium outlets. Big rooms which was convenient for a family. The staffs very efficient, and gentle. Special thanks to Mrs Zarina for arranging a table for us at the pool restaurant on the last evening , even if they were hosting the Nestle group. In general staffs are helpful and friendly. The Awana garden restaurant a place to visit at least once. The staffs provided us good assistance at dinner. We ordered a hot pot menu with two soup options however the laksa one was too spicy for us. The chef change it right away without any hesitation and free. We really appreciate this gesture. Thank you again😊

Only suggestion would be the maintenance dept to clean the concrete edges on top of the bed.

I like the staff from the reception counter, Ayu Awana, Awana Garden . I booked the Ayu Awana restaurant for 25pax , and some information was missed out, but the staff made it, so our group can have lunch at the restaurant while waiting for check in. And the Awana Garden 's staff answered all my questions, I feel warm. I like the activity provided / arranged like art , caroling, nice gym room

I booked 10 double standard rooms and 1 Sixer room. Until 5pm , then I got the last 4 rooms card. I would say it was too late! Even though the staff said we can have late check out at 4 pm, but we have our plans....we checked out at 1 pm as scheduled. I was the person in charge for this trip, I felt sorry for my group.... luckily I arranged them go for shopping with the shuttle bus.