Great place to stay during the summer, and worth paying extra for breakfast every morning with lots of fruits, cakes, bread, coffee, cheese, and even mandorla granita! Room was clean, beds and pillows were comfortable too. The staff was great and happy to help with all the questions we had!

It’s a bit far from the center, so you definitely need a car to get to the hotel. Also, we had to ask for toilet paper twice as they only left one roll each day for four people. Oh…and bring bug spray as there are lots of mosquitoes in the area.

Lovely place, lovely people. I have to especially mention the best sauna - well, outside Finland - I’ve ever visited. Genuine Harvia wood burning stove and a view to Etna - nice! Only tiny details reveal that you are not in Finland (I mean addition to the aformentioned Etna view :D).

There was a beautiful and playful kitten called Tanos that we wanted to take with us, but they refused to sell it to us, because the owner’s grandchild was were attached to him :D.

The stuff helpfulness.

The food (except breakfast and pizza) have room for improvement.

Excellent staff, great cleanliness, excellent breakfast, good prices, very accommodating staff. great peace and quiet, and a magnificent view of Etna. we will definitely return.

difficult to reach by public transport, however, the staff provided personal transport services at reasonable prices and so we were accommodated just as well.

Good breakfast and food in the hotel's restaurant. Hotel has 4 pools and the location is around 25 min from Etna Land. Helpful staff and nice large room (although not as stated in booking site description) and with a spacious shower.

On the booking site room stated view with a pool but room had no pool view (so clarify before booking) and also stated balcony which was just an extension on to the car park (we never used). In the morning we had to inform hotel what we were going to eat in the evening so they prepare and reception staff clearly explained menu we selected (which included the water) and then we were charged for the water which as per the description indicated that it was included with the wine.

The staff were friendly and helpful. The breakfasts were fantastic!!

The pools were good but the water was quite chilly. We also found a few ants in our room.

Only 11 rooms, but 4 swimming pools. Very friendly and helpful staff. A large.modern suite for 4, nice views and half an hour from the airport, so just what we needed on our last day.

Nothing I can think of.

Clean rooms, great service and amazing swimming pool

There are 2 kinds of music playing at the same time at the swimming pool (because there are other swimming pools open for the public), would be better to turn the one in the bar off

Staff was really friendly, unobstructed views of etna , alot of amities.

The road leading up to the venue is not well lite .

Fantastic location, exceptional staff and v good food :)