My flight was delayed causing me to miss my connection to Milan. Urban Hive Milano changed the date of arrival with ease. I was beyond stressed and it was the first time something was going right all day/night. Once there the staff was consistently and genuinely kind and relaxed. Very professional, helpful and efficient. The room was perfect. The bed was really comfortable. Breakfast in the morning was fresh and delicious. Good location in Brera neighborhood. 15-20 min walk to Duomo. Perk: the filtered water fountain on my floor. Refilled my water bottle as I waited for the elevator. Thank you Urbam Hive Milano.

Amazing location, super friendly staff. The reception staff were incredible I asked for many things during my stay and they did not hesitate to help immediately from car service to restaurant booking to directions and train timings. I would highly recommend this hotel for location and staff service. Rooms were ok I would say average for Milan and breakfast was also average for Milan.

Although I would come back again I wish these things would change. The breakfast was basic, most of hotels in Milano has poor breakfast options as well. Dry cleaning service take 24 hrs or more to clean the clothes. I wish there were an express service. The house keeping needs training and experience. one day they forget a cleaning product in my room, one day they left a glass uncleaned and one day they left the room door open.

This hotel was recently renovated and re-opened in January 2023. Being so new, everything was clean and in excellent order. The staff was very friendly and helpful (spoke excellent English). Breakfast had a very nice selection of foods and delicious fresh fruit cups. It is a half block from the metro station (Milan Metro is very reasonable and very easy to navigate, just remember to tap in and out using the same credit card - each rider uses their own and is charge daily depending on your usage). The hotel is also a short walk from many good restaurants and the Sforza Castle.

Every good thing I would say is already in reviews, that is why I chose this hotel. Location is wonderful, next to metro and close to Porta Garibaldi train station from which you can catch a train to Malpensa airport or Genoa like we did. Staff very friendly, bed super comfortable, quality breakfast except maybe coffee not super. They fitted almost every amenity in a relatively small space, except perhaps iron. No worries they have no drawers, instead a large stand to lay your suitcase open so it serves you as a drawer. Mosquito repellent provided at reception if asked. Very convenient hotel, again, location is so good in so many ways, and the overall ambiance is positive and welcoming. Would gladly return to Milan and this particular hotel. Thank you for all your efforts, thoughtful design and nice staff, and of course very cute birthday surprise!

Exceptional location, great staff, especially front desk and breakfast. Rooms are cute and quiet, slept like an ox. Location is pretty perfect, decor is fun, breakfast surprisingly good for an Italian hotel; including wonderful ladies and phenomenal coffee from a real espresso machine. The ONLY comment I have is that the rooms and collective spaces feel a bit crammed, even the big rooms. Other than that 09/10.

The ONLY comment I have is that the rooms and collective spaces feel a bit crammed, even the big rooms. Other than that 09/10.

This hotel is simply amazing and the location couldn’t be better! I’ve been to Milano around 15 times prior to this trip, but I’d definitely try and book this hotel again in my next visit. If you’re looking to stay in the heart of the city without it feeling too touristic (walking to Duomo takes 15-20 mins), this is the perfect place! It’s clean, modern and well equipped with great attention to detail (the shower gel, soap, etc. comes from a high end brand, each room is equipped with a coffee machine and lovely chocolate). What made this stay even better is the staff - it started with the lady at the check-in, super nice and helpful with some great local tips and finished with the amazing bar staff, which went above and beyond to let us taste wines and whiskeys and was extremely pleasant and warm. Grazie mille and hope to be back soon!

The hotel exceeded my expectations. It's cool and trendy without being overdone. The hotel staff was absolutely lovely on all occasions and very helpful with any inquiries we had. We had two rooms, one for a couple and one twin. Both were excellent. The twin especially since we got an unexpected outside patio! My pet peeve is usually bad air conditioning in otherwise nice locations, but it was superb in our room! It never got uncomfortably stuffy or too hot/too cold. The beds are firm (the nice kind of firm)! Our rooms were on the 1st floor above the restaurant and lobby but the room was still nice and quiet! We could hear a tiny bit of music, but very low and barely audible. The rooms were always spotless and clean. A nice touch was the water station on every floor that has filtered water where you can refill your water bottles. They do not have any plastic bottles in the rooms. The breakfast was delicious. The staff asks you what coffee you'd like and prepare it for you (included in breakfast). The scrambled eggs were especially good, each in their own cast-iron pot so they stayed yummy! Try it with the cooked tomatoes and mushrooms!

Overall, the hotel is wonderful. If you'd like to be closer to the Duomo cathedral area then this is a bit of a walk. It is quite far for walking if you have trouble with such things. However, there are trams, trains and taxi's readily available.

Urban Hive is a lovely, clean, and charming hotel. I had a miscommunication with some of the staff about the heating/cooling in the room and a problem with the phone. The issue was rather protracted, although everyone was trying to help me with my request. When the manager became aware that I was having trouble being comfortable, she immediately found me a room that had the features I needed! It was a lovely room and she kept assuring me that as long as I was happy, the room was perfect! Her desire to provide top-notch service was very impressive. I was very touched by her kindness! I am grateful for her help!!

The beds were a bit hard for me but I understand that this can be the case most of the time!

My daughter and I were very pleased with the room and the staff. Location: perfect and room were perfect. We ate breakfast in the neighborhood except for one day and enjoyed that one day very much!!! We will definitely return.

One minor thing: getting into the tub to shower was a little hard for me, climbing over the high bathtub but nothing I could not manage. Loved the bathroom and the shower.

I absolutely loved everything about this hotel! A big thank you to the reception team—they were incredibly kind and welcoming, making us feel right at home from the moment we arrived. The hotel is so clean and modern, and the location is perfect. It’s about a 20-minute walk to Duomo, and the area is very safe, with plenty of cafes, restaurants, and shops. Thank you, Urban Hive Milano, for making our stay in Milan unforgettable. We will definitely be back!