The hotel itself is amazing. The style of the hotel is beautiful, with it being an old monastery. You could get lost exploring the property. The rooftop and the pool are also very nice. Booking says you have to pay extra, but this isn’t the case. The room we stayed in was also beautiful, with a lot of space, a big bathroom and a view of the Vesuvius. The breakfast was also good, with a variety of pastries, bread, fruit, yoghurts and savory items like eggs and sausage. They also have fresh juice and the staff can make the coffee you like. The hotel itself is on a hill, so the climb from the city centre can be a bit tiring, but this was something we knew so we were prepared. You can also take the cable car up and down to the centre and back, with the stop being 6 minutes away from the hotel. Overall we really enjoyed our stay and would definitely come back!!

There wasn’t anything we didn’t like. The only thing we were a bit bummed about was that the pool closes at 5 every day.

The views were amazing, from our room and restaurant/pool alike. Breakfast was very good and varied - coffee Americano one of the best we had ever had. Our room was spacious, clean and every day supplemented with toiletries. The staff were superb - always helpful, ready to help or give a hand, helping us sort out taxis or bringing an ironing board to our room upon request. The restaurant also had decent food and amazing locally sourced wine. Meanwhile the place itself is a well of history and interesting nooks - each day we were discovering new areas & objects of the hotel that were once a part of the convent complex.

Wifi in our room (floor 5) was on low bars - occasionally disappearing altogether. The aircon in the room was very low too - we were often too hot in the night, even when lowering the temperature to the max. If not for the cool nights and an open window, the nights would be sleepless for sure. The card machine in the restaurant was faulty - twice in two nights we tried to pay and all of our cards (Visa & Mastercard) were rejected. Thankfully the staff apologised and were aware of the issues, offering to charge us to our room instead or giving the option to pay in cash.

The wonderful and varied art collection throughout the many interesting halls, corridors and unexpected locations throughout the very old former convent/monastery. The views from the dining patio and the from the beautiful and spacious gardens overlooking the city were photogenic. It's a lovely place to loll away a leisurely day without the hubbub of the very busy, noisy, and traffic of a hectic city.

Our initial greeting at 9am was less than welcoming or accommodating. We dined one evening at the hotel restaurant and that was more than enough. The food was mostly very disappointing. Four of us had different meals, ranging from acceptable to almost inedible. They need a new chef. The breakfast was satisfactory and varied enough. The whirlpool off of the pool area was empty and inoperative and very dirty. It made using the shower there unpleasant.

Beautiful and unique. Comfortable rooms, though the air conditioning could use an upgrade.

Strange policies! There’s a two hour window where there is nothing available to eat at the hotel except a HORRENDOUS €14 ham sandwich. And the hotel won’t let you bring food or snacks into the hotel. So during a work day, i had to leave the hotel with my laptop to eat. We were physically stopped by hotel staff for attempting to bring a bag of chips in. No food in the mini bar either. Absolutely bizarrre.

Fabulous historic building sensitively developed. The rooms were charming and spacious. The restaurant has a wonderful view of the Bay of Naples. The food was delicious and good value. The staff and restaurant manager were utterly charming. The rooftop pool and gardens were the icing on the cake. Utterly delightful and the perfect way to unwind after a long hot day visiting the ruins of Pompeii

There appears to only be one lift for 7 floors which could get busy in the mornings. But the stairs were a healthy option!

The hotel building has a very interesting history. Lots of old features and interesting curios to discover and read about. A beautiful rooftop area with a pool, a restaurant and fantastic views of the city and port areas. We were able to get late checkout. The receptionists and porters were pleasant and informative. The hotel is very close to the Spanish Quarter which is a really vibrant and interesting area. Lots of steps to climb to get back to the hotel though. We loved our stay here.

Noisy air conditioning.

the hotel is amazing and view wonderful. if you dont like walking up and down stairs and gradients this hotel is not for you. There is a venicular 5 minutes walk either side of hotel but very hidden. If you want to buy snacks for your room do it when you are in the centre of town, there is nothing near the hotel.

The 7th floor was pretty much out of bounds due to constant weddings. No problem with that if you are actually told. I wandrered off upstairs and straight into a wedding reception and promptly escorted back to the lift! Reception staff offer no extra information, if you want to know anything ask or google it.

The room was spacious and the beds very comfortable. Amazing views from room and terrace. The reception staff were very helpful; finding us an adapter for charging our phones. In fact, staff were lovely apart from one indifferent waiter.

The location was poor as the hotel is in a rundown area and not that easy to get to. We arrived hoping for lunch but it was very expensive and so we decided to find somewhere to eat but had to walk a long way in a neglected area and didn’t find anything. The pool looked lovely but was closed on the day we arrived and we didn’t get a chance to use the next day (there’s also a extra charge for using it).

Great location,beautiful views of Naples.Stunning inside ,old monastery with interesting rooms and boardrooms.Reception staff were brilliant and met my requests getting taxis even when there was a strike on.

Staff in restaurants were quite hard to get their attention.Spent over an hour waiting for service in the outside bar.Young lads serving in breakfast area were usually on their phones. Minibar was pretty poor.

The view from the room was to die for! The whole city, the gulf, the harbour - all with Vesuvius in the background. Awesome rooftop views, the pool was closed from October 1st.

The room needs a fresh paint, some walls were dirty. Breakfast not good, very limited. The hotel is not very easy to reach from the historic center, you need taxis - not easy to find for return and always overcharging.