The ambience, location and the very friendly staff.

The shower area was very slippery.

The location is fantastic and you can explore the extra or visit any town in lake como, friendly and helpful staff, they have nice fine dining restaurant. Excellent for couple and relaxation but also amazing for any travelers. Spa is complimentary and you can book it for you only which we enjoyed it. Amazing area for cycling.

We love it and we will stay again.

Truly Exceptional Experience – Five Stars for the Bianca Relais Team! From the moment we arrived at Bianca Relais, it was clear we were in the hands of an outstanding team. The staff consistently went above and beyond to ensure our stay was nothing short of perfect. Warm and attentive, every member of the team—from reception to the restaurant staff—played a role in creating an unforgettable experience. Special thanks to the front desk team for their seamless check-in and thoughtful recommendations, and to the restaurant staff who made each meal feel special. Bianca Relais is a stunning hotel, but it’s the people who bring it to life. Thank you for making our stay so memorable—we can’t wait to return!

We arrived late to the hotel a staff member told us that they have decided to upgrade us to a better room which was an amazing news - the breakfast with a lake view was amazing. A place to relax and forget about your day to day troubles. the spa shower (Sort of a sauna) is fantastic add to the room. Something important about the hotel! - if you have an EV or rent an EV that's the place for you with several spots to charge your car.

There are no cons in that hotel. everything was more than amazing from the staff the breakfast to the room.

While everything was amazing, the staff and their service is what makes this place incredible. They are attentive, expedient, and genuinely nice. The rooms and amenities were outstanding, along with the food, which is a very tasty experience. This is a great place to relax and unwind.

Maybe a softer pillow would be nice, but I didn't ask for one. I will next time because I will be staying here again.

Wonderful location and spacious rooms. The service team was fantastic. We loved the Michelin star restaurant and all of our meals. It’s a slice of paradise 👌👌

I don’t believe one should have to pay 5€ for eggs or 10€ for avocado on toast. When one pays over 800€ a night this should be included. The hot buffet items ( carrots bacon and sausage ) were not warmed so wasn’t an option for us to eat those items at room temperature.

Stunning views of lake Annone in the Como area. A short drive away from pretty towns like Bellagio and Varenna. Service was excellent all round. Special mention goes to Tommaso the concierge who sincerely made our trip 100x better with his recommendations!

Immediate area is a bit quiet with not much around and not much of a walking path for our dog.

The hotel is in a quiet location on a small lake. The suite is good size for three adults. I chose this location because it’s only 30 mins drive to Beautiful Varenna and from there you can explore lake Como. Thank you for the friendly staff and good breakfast.

It’s only recommended if you have a car.

Modern unique design, very attentive staff they remembered that we were going to check out before breakfast so they prepared a breakfast box for us, quiet location near lecco city which is my favorite place to stay in lake como.

Nothing

We really liked everything, except for the llate checkout policy. The spa was small, so we had to "take turns" with other guests. The place was wonderful, the room exceptional.

We were hoping for a late checkout. It was 100 EUR per hour, so we declined (3.5 hours at that price would've been the same as paying for a full additional night).