Everything about our stay was exceptional and the view was astonishing.

Our check-in experience was pleasant, thanks to a friendly receptionist who welcomed us warmly. However, our check-out completely ruined the impression. We were just 15 minutes late checking out when a different, much less courteous receptionist called and told us to pay and leave immediately. I politely explained that we were finishing packing and just needed 5 more minutes, but she refused to give us even that and insisted we come down and check out right away. Her tone was unprofessional and unnecessarily harsh. A bit of understanding or basic courtesy would’ve gone a long way, especially for such a minor delay. Sadly, this final interaction left us with a bad taste and overshadowed what was otherwise a good stay.

Spacious room, modern set-up and good size balcony. All neccesary facilities inside the room and nice spa with extended access on check-out day. Location with a gorgeous view to the valley. Welcome aperitivo hour was a pleasant surprise!

The aircon did not work and the bed had a gap in the middle made up from two single mattrasses. No staff at reception later in the evening (23:00 could not access the property due to faulty key and had to wait around and ring the bell for several minutes)

The hotel is located in a valley on the edge of Val Gardena. Private and picturesque, it’s only 7minutes by car from Ortisei. The hotel is furnished in traditional mountain style, the spa is great, divided into two parts, the swimming pools, including heated outdoor pool and jacuzzi and a sauna area with traditional and steam saunas. The breakfast is really great, including Prosecco and made to order egg dishes. There’s also a free shuttle service to the main ski lifts in Ortisei and a nice ski storage room.

A wonderful experience staying at this property. The photos don’t do the place justice with their amenities and mountain views. It was a very relaxing place to return after a day of hiking. Make sure you take advantage of the sauna, and the outdoor spas and pools.

A kettle in the room with tea bags would have improved our stay.

The spa is amazing. This is located on the hill outside of town with beautiful views. Amazing breakfast very kind workers.

Our room was on the fourth floor, so we had to carry our bags up a very narrow curved staircase. And due to the fact that heat rises our room was very warm for sleeping.

Outside pool with heatted water, location, very tasty breakfast and dinner, big room with balcony and amazing view, forest near the hotel with hiking tracks

mattress (bed) is not so comfortable

Location was amazing, facilities were clean and up to date, loved the the pool and the Spa facilities

Everything was so beautiful The place is super peaceful The privacy, the scenery and the location were all perfect

New, clean, comfortable and modern.

Food menu needs to add more variety. Such as pizza, grilled sea fish and shrimp.

Everything.. location views, pool,

Spa time is only until 19:30 .. so you should stop traveling and get back to the hotel to relax