Amazing hotel, excellent facilities including the breakfast, easy parking in their garage and above all very hard working & awesome staff! Oh yes and heated and very convenient indoor pool. Attention to detail in everything they do is commendable. Simply the best!

No cons other than the little out of center location. Fitness center could be a little bigger, it was little hard to use the technogym kinesis because there was literally no roomn in front of it. May be remove one of the treadmills and make some room in front of it? Regardless, we would stay there again, no doubt!

This was an amazing hotel in Ortisei. It is up on the hill, so you get the peace and quiet but still walkable to all of the shops and restaurants in Ortisei. We were greeted so warmly by every staff member and it seemed every staff member knew us and where our room was, which car was ours…. You name it!! Everything down to cleaning our windshield and leaving us a bag of treats in our car was just fantastic. What a special hotel we will never forget and hopefully be back to!!

Nothing! Seriously we talked about it and this was an amazing hotel and experience and you will not regret it!

The location of this hotel was perfect for us-close enough to town for an easy walk but far enough out to be quiet. The hotel was very clean and we loved the amenities, especially the in-room sauna which easily accommodated our family of 5. There were also little touches like sweets and herbal tea nightly in our room and washing the windshield of our rental car before we checked out which were so nice. Best of all though was the exceptional staff! Thank you to all of you for making us feel so welcome.

Layout was a little confusing at first but not a big deal.

Everything about the hotel was amazing. My husband and I both said this was one of the best hotels we have ever stayed in. The hotel had such a unique charm to it and the decor was absolutely beautiful. The staff were so helpful and always available. We loved the spa facilities especially the outdoor hot tub and in door pool. The views were so stunning from every angle of the hotel. In addition the shuttle service was so easy and fast. We recommend this hotel to anyone coming to Ortisei. We will definitely be back.

Would have liked a hotter hot tub

The staff was above and beyond. We have stayed at many Four Seasons hotels / luxury hotels and this staff was “authentic” not “in your face” but noticed when you needed their services. We will most definitely return multiple times. It truly was worth our “time”. Luica the manager of the main restaurant…..they are blessed to have her, she is truly caring about “you”!

Bath / shower towels could be better

Very modern hotel with a chic design while maintaining a warm and cozy feel. Staff was excellent- they do all the big and small things very well. It’s a little farther from town but this ended up being a plus. Very quiet and the hotel offers a very comfortable and quick shuttle to town upon request. Highly recommended and I’m a hotel snob.

Beautiful accommodations in a beautiful setting. Exceptional staff, Paulo the bartender made it very enjoyable with great advice on hiking!

Too much odor, diffuser smells in the air for such a naturally beautiful place. Pizza was delicious, restaurant food not as good as expected.

One of the nicest hotels I’ve ever stayed in. Loved the electric decor and the modern room. The staff went above and beyond, unloading and loading our car and giving us a great tour of the facilities. The breakfast was incredible. Can’t say enough good things about this hotel

Everything! The facilities, the design and feels of this Hotel are beautiful. Staff is extremely professional and polite, definitely most polite staff we’ve ever come across in hotels. Eager to assist us with finding ski instructor, driving us with shuttle etc. Rooms are outstanding.

Nothing

Montchalet's rooms and grounds are stunning. Everything is very well appointed. The restaurant offers delicious food, but the heart of town is also an easy walk from the resort and they'll give you a ride if you only want to do the downhill! Not the mention the staff at Montchalet were wonderful communicators and made our stay extra special.

Nothing. Everything was wonderful.