The location was excellent. Just down a small road minutes away from all the action meant it was very close but also very quiet. We drove and parked in the hotel car park just outside the city walls, which was also only 6 minutes walk, incredibly convenient as we were using the car frequently during our stay. We used the free hotel shuttle service and the start and end of the trip for our luggage which was a great addition. The staff were polite, helpful and gave us free bottles of water upon request. Breakfast was great, and there was a good selection of continental foods. Two beautiful terraces to have a nice evening drink on also. The room was large and the aircon was excellent. The whole building was very beautiful.

It was slightly misleading as to which room we would be staying in. I booked the deluxe double as the description makes it sound like there is only one- the previous owners house. In fact there are three, which are pictured but not described. We did not stay in the one described, but I was very satisfied with the room I was in and it featured all deluxe features.

Great location, very central but on a quiet street. Characterful bedroom with vaulted ceiling and very spacious.

The lift was out of order throughout our stay. We thought the breakfast was fairly poor, plenty of choice but not very good. The shower cubicle in the bathroom was very small. It would be good if they contacted guests before arrival to remind them about parking arrangements. I had booked a long time ago and had forgotten that you couldn’t drive up to the hotel so my attempts to get there were a nightmare. However, that was my fault, all works perfectly if you remember to check instructions!

Ideal location in the center of the old city; extremely nice and helpful staff who gave us every possible help and great recommendations. The breakfast was excellent (both salty and sweet). NOTE: When arriving by car, you cannot go to the hotel directly; driving into the old city is restricted (and costs a heavy fine if you try). You must park in the "Stella" parking lot below the city wall, from where you call the hotel. They will come within moments to pick you up with your luggage. Parking was 8 EUR/night.

The location is absolutely perfect for exploring in the heart of Ostuni old town. The hotel is beautifully decorated in the traditional Puglia style, our room was gorgeous with a stunning view over the white city! The bed was so comfortable (the pillows especially so!) the bathroom was modern with everything you could need. The staff were so lovely and helpful, I wish I could remember the ladies name (she had a very long ponytail) she helped us plan our day with sites to see and places to eat which all turned out to make our visit to Ostuni perfect! I Would definitely recommend this hotel, actually I insist you won't find better in Ostuni than this one!

Nothing! Everything was perfect!

What a wonderful hotel! Staying at this hotel made our trip to Ostuni so much easier and very special. The team are wonderful, and they really made you feel at home straight away. We drove and so parked in the hotel's secure car park at the bottom of the hill. As there is a ZTL (Limited Traffic Zone) in the very centre of the historic Ostuni, this made it very easy and you call up to the hotel to ask for the shuttle to come down and pick you and your bags up. It's so easy, and we loved it. The breakfast was delicious and our room was very comfortable, with aircon and a large bed and bathroom, and a fantastic view over Ostuni. The hotel is a couple of minutes walk up the hill to the Cathedral and a couple of minutes down to the main piazza. If we come back to Ostuni in the future, we will 100% stay here again, and recommend this hotel to everyone visiting the area.

I loved it all!

Room was beautiful. Very clean and comfortable. Hotel is in an amazing location. Right in the centre. Perfect position for families. Good breakfast with lots of variety. The lady on reception couldn't have been more helpful, she was fantastic. Helped with our transfer and even called the UK office for us. Thanks so much! Would 100% recommend. Oh and loved the slippers that are provided in the room! :)

Pillows were a little bit hard for me but didn't ruin my stay here.

Fabulous hotel in centre of Ostuni, great staff, very helpful. The room was up on the 3rd floor with a lovely view over the city. Room was clean and comfortable. The breakfast was good, the usual continental buffet. Despite the central location the room was quiet.

The bathroom was behind the bed head, running parallel to the corridor wall, making it entirely internal. To allow light in there was a window on top of the wall behind the bed, this did not go up to the ceiling. Inevitably every sound made in the bathroom was heard in the bedroom, not what I want to hear. Perhaps other guests are not as bothered as I was! If you take the stairs fro floor 3 to floor 2 beware the glass stairs!

The location is perfect. We called the hotel pior to our arrival and they came and pick us up from their parking area next to the car wash. It made it so much easier. Otherwise there was no way to drive in the small narrow streets. They have a cute tiny car.

The staff is amazing. Lucrezia was so nice, kind and helpful. One night we had a dinner reservation at Restaurant 700, she drove us there and then picked us up later.

The accommodation is very central in Ostuni and very well placed for all restaurants, gelato and other tempting treats! The building is a 13th century palace, so is full of intriguing nooks and crannies. The staff were very attentive and more than helpful, the room was first class and the food was even better than we had hoped for. I would highly recommend this hotel to anyone wanting authenticity and comfort.

Nothing could have been better.

Everything was great! A charming hotel in a 13th century monastery building with modern conveniences and a wonderful and attentive staff.

One thing though: the hotel is located in the old city on top of the hill and the entire area is pedestrian so the hotel provides shuttle service from the parking lot down below and you have to climb up any time you go somewhere that involves driving (which is all the time: beach, sightseeing, restaurants outside of the old city). The climb is very steep and when it’s very hot, it’s not the most pleasant experience.