Hotel reception and lobby area has been updated to modernise it but the rooms have not been which meant they looked a little dated and tired. That said the room we had was spacious and the bed was plenty big enough and comfortable. Shower was powerful and always good temperature, at times we were given towels that I would say were no bigger than hand towels to dry with but staff did however replace these when requested. Iron can be made available upon request and we were left with this for our entire stay. Bottled water was provided and replenished in the mini fridge daily.

Distance from Verona centre. I appreciate that the hotel are trying to help guests out by putting on a shuttle service to and from the centre but as the bus is only an 8 seater and is hourly, if the time slot you wanted was full then it meant either getting a public bus ( which was very unreliable as often turned up late or didn’t turn up at all ) or meant you were paying for a taxi which was between 16-18 euros one way depending on time of day. This then meant at times you would be paying 30+ euros just to get to and from the hotel. the bathroom sink didn’t drain and would fill up whenever the tap was run. Bar in reception/lobby area was rarely staffed whenever we wanted to get a drink so this was quite frustrating

This was not our first visit, we are travelling between Austria and France, and this a 'Halfway' for us, going to France and going back to Austria. The price is perfect and the shops of Verona are 'close enough' for us. I've mentioned it before, very competent and friendly staff. Nothing to complain, as long as the price remains the same ;-)

No change required, breakfast for such a prize is 'excellent'. Just keep it like that....

The hotel is placed next to the motorway, at the outskirts of Verona. If you're coming by car, there is a parking lot with plenty of spaces. The first impression when you arrive in the courtyard of the hotel you'll think that it's old, but the interior is the opposite. The reception and the restaurant look great and tidy. All the personnel working at the hotel during my stay were very pleasant and nice with us. The restaurant has great local food and it can be also served in the room. The room was very spacious with beautiful decorations and we really loved it. If you want to travel in the city center of Verona, be sure to make reservations for the night before for the hotel's shuttle bus.

The air conditioning in the room was working, but not enough. Maybe it was clogged or something else.

Breakfast was ok, staff was nice and we really appreciated the (outdoor) free parking with security personnel. Made us feel very safe and not worry for our car as we were making a stop. They also gave us a free crib for our baby, the only hotel in Italy to do so, hopefully others follow.

We were very hot in the room and couldn't turn off or lower the heating. For this sadly front office couldn't help us.

As I was traveling by car, this was a perfect spot. There was a lot of free parking space, and not far from attractions, not sure how it would be by public transport. I can recommend the breakfast, coffee was very good with a variety of pastries, hot meals, etc. Staff was also pleasant and helpful. The room was also comfortable and quiet. Close to the hotel, shopping mall, supermarket and other big stores.

Absolutely fantastic, from start-to-finish! The staff were fantastic and made check in fast and easy. The room was clean and really big, with good amenities. There was also a laundry service, which was ideal as we are travelling across Europe by motorbike. There is loads of parking on site and a few restaurant/take aways nearby. They have a restaurant on site, as well as snacks/drinks in a fridge. The bathroom was large and was pre-stocked with soaps etc.

Great location close enough to the Center of Verona. Loads of free parking! The room was an excellent size and the bed was very comfortable- I was pleased to have a firmer mattress as I have a back problem. The staff were very friendly and the breakfast was amazing!! (Bacon & eggs and a wonderful coffee plus so much more!!) We stayed 2 nights and 3 days in Verona - I can highly recommend the Best Western Hotel!!

Spacious room, nice bathroom, comfortable beds. As we were on a way between cities, location seemed ok for one night stay

we choosed to have dinner at the restaurant. Many people, very long waiting, little chaos, not very polite stuff, some people left before they even got menu because of too long waiting Hotel is next to high way, room is noisy.

Well diversified breakfast. I was pleasantly surprised to find good breakfast for my 4 year old. He is picky ( not a fun of pastries and allergic to eggs) so I always travel with a packet of weetbix which on this trip came back untouched

Need some music in the gym

Very good hotel, breakfast was good, also parking. Very close to a mall and other stores. Around 15minutes from downtown Verona. A good option (cost benefit) if you want to be close to Verona and Garda Lake. Also the hotel restaurant was a good option for families that doens´t want to go out at night.