Excellent Service and Friendly Staff We had a wonderful stay, thanks to the incredibly helpful and friendly hotel staff. Due to a booking error, we had reserved the wrong dates, but the reception team went above and beyond to resolve the issue quickly and smoothly. Their kindness and professionalism really made our trip exceptional. The breakfast staff were also very pleasant and welcoming, making our mornings even more enjoyable. Every receptionist we met was kind, attentive, and genuinely cared about our experience. Highly recommended!

Exellent

I have stayed in different places all over Europe but the staff here are unmatched. they could not have been nicer. They were so helpful and no request was too much. There were vending machines with water for 50 cent a bottle so it was ideal. The room was huge and so clean with air con and all necessary facilities. It’s a little trek from the centre but the bus goes from across the street and only takes 10 mins to get into the centre. Breakfast was actually so nice, I was surprised. Lovely pancakes and croissants etc. The girl working on breakfast was also really friendly. We actually needed change for the vending machine one evening and the security guard actually went out to his car to get his wallet to see if he had change as the till was closed. Couldn’t recommend this place enough.

nothing was all positive

Clean hotel and very friendly, helpful staff. Good place for a short city trip. The breakfast was delicious. Davide at the reception was so kind to arrange a car park place without reservation.

The car park place should be reserved, there are a restricted number of places available in protected hotel property. Otherwise parking on public places should be used. The parking would cost 10€ per night, which is not transparent on the booking.com service description.

Clean and comfortable, located in a safe and quiet neighborhood. Private parking is available by reservation, providing a secure spot at a reasonable price. The breakfast is simple but sufficient to start your day.

Nearly impossible to shower without water spreading all over the bathroom floor. The shower door didn’t close properly, and there is no basin to contain the water. The shower drain hadn’t been cleaned, making it even harder to keep the water from spreading all over the bathroom floor.

Wonderfull staff...very quiet..comfortable room good italian breakfast ( lots and lots of sweets but cheese and ham were available).

It is far from the citycenter...there are lots of buses but if u go to the opera that might lead to some organizing as buses after midnight hardly run and walking is not really an option as the route is along a highway and thrgh an industrial area.

It has an internal parking for an extracost of 10 euros per night. The breakfast is really good for this type of facility, which is not like your ordinary hotel, more like a hostel look a like. The rooms were big, with a nice bathroom and limited AC. The people in this facility are very nice.

The furniture is made of this brown PAL that is a bit outdated in regards to what other facilitys are offering. The bed mattreses were a bit hard, with memory foam pillows. You can hear what other peoples are talking in the room next to you. A little bit expensive for what it is offering

Accommodation very clean and beds comfy and staff couldn't be more helpful. Area is fine, no problems whatsover and a short 10 to 15 min walk to the station

TV reception was very poor and a lack of channels. Satellite on the blink. Do not let this stop you from staying here. It may just have been my room. Breakfast was limited, it was enough though, although a little more choice would have been nice.

Excellent staff. All were very friendly and very helpful. We arrived early, so they did their best to get our room ready and allowed us in by midday. We stayed in a quadruple room which was comfortable, spacious and very clean. Lovely continental breakfast. The hotel is just a 10 minute bus ride from the city centre and the bus stop is just opposite the hotel. Good information given regarding the buses from the lovely lady on reception who spoke very good English. One night stay to explore Verona before heading to lake garda. Great value for money, would highly recommend it.

Nothing really to dislike.

Very comfortable safe accommodation, with excellent aircon. Friendly & helpful staff. Plenty of free parking nearby. Close to bus stop for 22 & 41 bus into town.

Quite a way from the centre. The incessant 36C July heat was very draining.

Very nice place, large room, large bathroom. Very cozy feeling.

Shower gel is available only in these tiny slips, and only 2 per day are available for 2 people. The mattress, while comfortable, is a spring mattress, and you can feel some of the springs. The breakfast is not that varied, nevertheless you don't leave hungry.