The staff was amazing. Very nice and helpful. The room was clean and big. The bed was comfortable. The room had a window to the pool and full of light.

The location was uncomfortable. Very far from the center. Around 25 minutes walk. I thought Peschiera was small and I didn't check how far from the center was the hotel. That meant taxi to center and to the boat for going to other towns. The breakfast could be better. Small selection of cheese and meat. No fresh veggies besided small tomatoes that weren't to good. Possible to improve.

courteous, helpful staff pool area good with plenty of sun loungers and shades pool bar reasonably priced & good range of snacks rooms comfortable, clean and good air conditioning mini fridge in room

lacking in evening atmosphere which we believe due to restaurant and bar contracted to external company who also run the pool bar until 7pm. Few people seemed to use restaurant & hence bar often unavailable The information given by the hotel states bar open until 10.30pm. This was never the case Restaurant and bar closed on Tuesday Having said that, the food in the restaurant was very good Good location. minutes from the lake & short walk to local town which has good selection of restaurants Minor point, no English TV news channel

Location is convenient, but not near the lake, so views are of vineyards and the main roads. Breakfast choice was excellent. Highlight for us was the spa, sauna, steam and jacuzzi were a nice way to finish a day. We used the hotel as our base for visits to Canevea, Movieland and Monte Baldo. Close to Verona, so trip back to airport was 40mins. There is a very nice resteraunt, with what appeared to be a very nice menu. We didn't try it, simply due to the extensive choices and locations on the doorstep.

Overall we were happy. The staff were professional and polite. But not friendly, thats not being negative. Because the hotel is clearly aiming for a more adult only, relaxed and peaceful vibe. There were children here, but I'd go somewhere else if you have young children. It was mainly couples. So would be an excellent choice for any couple seeking a child free break.

The location is good, within walking distance to the lake, restaurants and the centre of Peschiera. The rooms and hotel in general were super clean, pool as well. Everything nice and modern, food in the restaurant was excellent.

The rooms were supposed to be noise proof that wasnt the case unfortunately. We could hear baby crying and people walking outside the room etc.. Breakfast was nice but there wasnt much choice for change, also there was always something missing as there was not enough staff to fill the breakfast bar. I had to always ask for ketchup, this is something that should be displayed as I am sure I am not the only one who likes that with the sausages that were served there.

Very nice and spacious room with gigantic terrace, staff was super friendly on every time of the day, nice and versatile breakfast.

I needed an iron, there was none in the room. Wanted to call the reception but the nr wasn’t written anywhere. So i ended up calling the general nr from my cell phone just to find out that they don’t have an iron for the guests to bring to their room. I was there for a big event and had to iron my dress, i found it really frustrating that a 4 star hotel wouldn’t provide such a simple thing.

Staff were excellent. Spa was nice and cosy, there are many different saunas. Room was big, bathroom was a larger one too. Bed was firm and comfy. Lighting was nicely designed. Parking options are nice: garage or backyard or even in front of the hotel. Navigating to the hotel is easy.

Breakfast was okay, wouldn't say it was good. Eg. no salmon, boiled eggs, and very limited fruits variety: apples and banana. They were also short staffed, so if something had to be restocked people were forming a line to wait for things to be brought out from the kitchen. Line was sometimes long. And we arrived 1-1.5h before breakfast ended. Spa is a small area. Room had very limited options to hang clothes.

Nice pool and garden

Breakfast

Stayed at the Junior suite, which was very nice and spacious, but got two twin-beds instead of one double-bed. Liked the roof windows with automated open/close. Nice sized bathroom, larger than average. Good facilities despite we didn't have time to enjoy everything.

Breakfast could be better; every limited options and availability, would take quite some time to get food replenished. A/C on the room was either under-capacity or had its cooling power limited so despite lowering setpoint temp would not cool down. Location is ok, but not great for walking to downtown.

The staff were excellent and very accommodating, asked for a birthday celebration prior to arrival , their communication was very quick and they were on it. They went above and beyond with the decorations and small gifts and cake , so thank you very much . Amazing facilities , huge pool , the spa was excellent (had all to ourselves). Would definitely come back :)

Didn’t stay long enough

Amazing hospitality, friendly staff, great outdoor pool and bar. Very good breakfast. Close to the lake. Nice interior design. Secure parking. Peaceful and relaxed atmosphere.

On the very night we wanted to use the hotel bar, it was closed. But it was understandable as the season wasn't yet in full swing (though it should have been open every day till 22.30).