Staff were very friendly and helpful. Breakfast was very good, lots of choice. Eat in on 2 nights and good standard of food also, dining room a bit sterile though. The garden area and the stunning trees were beautiful, the pool area was lovely, pool was cleaned daily and area was spotless.

The hotel is a lovely oasis in a fairly drab area, but we approached it from an industrial area and I was a bit concerned about the area as at night looked a bit rough. In fairness, the hotel is like a little oasis of calm in an ok area, but not much around it, in terms of nice restaurants, bars etc. We got a taxi onto the island twice which reception organised and not expensive which was a bonus.

The rooms are large and clean. Astonishing garden like an oase within the City. Perfect. Personel was friendly, especially our waiter during dinner and breakfast. All expected good quality for a quality hotel. Pictures of the rooms are indeed matching with the location. Enjoyed the complete stay.

Made some rounds arround the hotel until i found that the "old gate" is actually the main entrance. Not negative, but probabbly a preinfo would be nice to have. Afterwards all was fine usind the given card to access the facility.

Everything was perfect. One of the best hotel experiences that I have had and I travel a lot with work. I particularly enjoyed the fine touches of ' art not decoration"' everywhere you looked mostly of a Christian orientation too. For my 60th birthday four days ago , I decide to travel to England and buy myself a 'new' classic car to add to my collection. A Morgan 4/4 and travel overland back to Malta with it. Other hotels along the journey were usual and drab. Yours was the perfect setting to create a beautiful atmosphere for both the enjoyment of the car and the journey itself... Like a hand and glove fitting!

I found the food for dinner ( not breakfast) of very small portions compared to the price paid . Otherwise delicious.

Breakfast was typically Italian with many sweet cakes, etc. Nice selection of fresh fruit, etc. Compared to a recent stay on Mallorca the fruit juices left a bit to be desired. Dinner menu, though limited in choice proved to be delicious and flexible enough to prepare pasta and sauce just as our daughter likes it! The staff was very friendly, helpful and attentive to a degree that was comfortable and not overbearing. The private park within which the hotel finds itself is a true oasis and calm in what otherwise might be a bit noisy area of the city. The size of the rooms were generous, as were the baths.

The rooms we had, 204 & 205 were a bit dated and could use some modernizing, including showers in lieu of spa tubs.

Overall, the hotel has an old leisurely resort hotel feel to it. We went in a very quiet off season but when it was full with other guests it felt lively - I'm sure the poolside would be especially wonderful in the summer. Staff were attentive and able to troubleshoot any problems we ran into or requests we had. It feels a bit dated in terms of its decor, but nothing is broken or worn out.

Because the room's electricity is activated by key card the mini bar is not able to get up to and maintain a temperature to chill drinks or food. The light at the doorway of the room also only activates when the door is open or the card is put in and only stays on for about a minute. This makes it hard to organize the wardrobe or get dressed with light. You'll definitely need a car if you're hoping to stay here and explore any part of Syracusa/Ortigia but the parking situation is incredibly tight.

While the location was not directly in Syracuse, it was convenient and was easy to park in the grounds. The grounds were lovely and we were able to sit outside near the pool in the evening and have a snack and some wine. My room was spacious and has a nice view of the pool and the grounds. The lobby decour is a bit dated, but sort of quaint. We had a higher level room with a beautiful bathroom, but no shower.

There were several tour groups which made the place seem a bit institutional. I think it is convenient for them as it is large enough to accommodate and the parking is not an issue.

Location is very good if you want to completely relax and disconnect. The rooms, restaurant and pool areas all facilitate rest. The staff were very, very friendly and recognised you, remembered things about you. Kettle in the room is a must for me, so that box was ticked. Air conditioning worked well and could be adjusted. I like the fact it turns off when you open any of the windows. The food at breakfast was good and varied. Restaurant menu was varied and very tasty. The combination of the house, pool and gardens were the best part; very beautiful and restful. The house is very beautiful and looks magical in the evening when the garden is lit up. Still not that far from Syracuse and Ortigia.

More observations rather than dislikes: staff could not always cope with demand when it was busy during the day around the pool. You need a car or taxi to get into the city centre as it's too far to walk, about 5km. At breakfast I would like to see bananas and brown or wholemeal bread that's from a bakery, not presliced and rather bland, but that's because I'm northern European and bread is very important for us! I would love to learn more about the history of the house itself; can you leave some information out for guests?

Everything was excellent: the rooms; the reception staff (especially Frederico and Simone); Antonio the exceptionally efficient and friendly Maitre'd; the pool where the surrounds and the pool itself were continually being cleaned; the breakfasts; the Aperol Spritz; the shower; the gardens (which despite the hotel being amongst apartment blocks and near a busy road, made you think you were in an oasis of calm). We could find fault with nothing! Thank you so much to all the staff.

Only mentioning that the hotel is a long way from town centre. But contrary to other people complaining in their reviews, we are not! We knew it was out of town, but we had a car and it wasn't a problem. Certainly no deduction of marks for that! And the hotel staff were fantastic when we had problems with a taxi. They sorted it all out for us. Well done and thanks Frederico!

Located on one of the main streets, but the hotel is like in the park, surrounded by trees and, a pool, It is quite calm and we enjoy nature, you feel like not in the city :) Room space enough, all connections we found, good soft bed. Breakfast was ok for that time.

some parts of the hotels already need to be repainted, the floor needs to be changed (spots) and dust is everywhere in the room :)

The hotel is a little oasis. In its own grounds off a busy road it has lovely gardens & a lovely outdoor pool area. The bedrooms are spacious & well appointed.

The property is in a terrible position. There are no restaurants within walking distance of the hotel. Although the bar area is beautifully furnished it has no atmosphere. The restaurant offers a very limited menu with very small portions for the price.