The staff are very helpful. The cleaners clean the hotel rooms every time and are very efficient and friendly too. The receptionists are very helpful especially Giulia, Marco, Crleste just to name a few. There were all brilliant. The restaurant staff for the breakfast were also very nice

I did not like the breakfast atall. The same thing was served throughout our 7 days in the hotel. They don't have varieties and most times the food are cold. They urgently need to work on the breakfast. Also the hotel has no indoor restaurant as one will have to source for where to get food thought there are many fruits shops and groceries shops around the hotel. Perhaps for a night or two ok not for a long vacation

Breakfast buffet, with a very good selection on offer, in my humble opinion something for everyone. plus you weren't rushed when you got too it when time was short.

Can't really think of anything, I was happy enough with everything.

It was the last minute reservation after our first choice was cancelled, and it exceeded our expectations. The hotel is in the residential area providing excellent public transportation to the city center, good supermarket round the corner and silence at night. The staff of the restaurant is very attentive, there is a wide choice of local and international options for breakfast. The room was located on the upper floor meaning no noise at night at all. Beds were spacious and excellent towels were provided.

The reception could have more information regarding public transportation from Arena Opera at night: we found night buses ourselves:)

Affordable and comfortable. Large rooms and comfortable beds, it even has a bathtub and minibar. Also, either soundproofing is good or neighborhood is quieter than the rest in Verona.

It could have an electric kettle and/or little coffeemaker, other than that it was a pretty good stay. Also if you're going to the airport early right after checking out, beware of the traffic, since you have to almost cross the entire town to get there.

The room was clean and of a good size, the staff were friendly and accommodating. The breakfast was of a good standard and plentiful also accommodated my dietary needs. Overall an enjoyable stay when I had missed the last train and needed somewhere last minute.

Clean sheets and bathroom - quiet. Good beds. Efficient staff. We paid a super special low price, so we're overall happy with cost efficiency.

The hallways are a bit run down, gives the feeling it saw much better times in the past but then also this has its charm. Was unable to regulate the AC (but it might be me).

I had a huge room, the bed was comfortable and the bathroom was spacious and equipped. There was a small garderobe for clothes, and also a small fridge. The breakfast was great! There is a supermarket just at the hotel and the bus stop is nearby.

The room has a very strange smell. It is impossible to get rid of it by airing. The room has no coffee or tea-making equipment (kettle), it would have been useful. It is quite far from the city centre but despite the distance, we always walked as it is very easy to find the way to the old town. In 20 minutes, you are already at the city walls and from there, it is worth walking, the view is so nice everywhere!

It is a good stay for the value, we have visited in October and the heating did not worked, but it was not such a big of a problem in the end

The fact that it is mentioned you can use the parking lot, but when you arrive there find out you need to pay 10€ or more per night to use it.

good location, friendly and helpful staff, good breakfast and nice layout of the room

the pillows were too flat and I was unable to get a drink from the bar in the evening when I got back from sightseeing all day

Staff were friendly and helpful. The room was very comfortable with everything I needed. Location was accessable and parking secure.. Did I mention value for money? Yeah I'd stay again and again and....

Air con was not easy to operate and no information on how to use it