Lovely staff comfy bed clean & modern lovely view from hotel.

Hotel had a shuttle which was very handy as its tough at the end of a busy day walking up the steep hill!/steps. Could have done with the shuttle operating 8-10pm instead of finishing at 8pm. That would have been the icing on the cake.

Friendly informative staff, nothing was too much trouble, great location, shuttle service excellent. Breakfast was good, especially the cappuccinos!Bar area was a nice relaxing space to sit and drink a cocktail in the evening.

Only negative was the bedsheets felt too small for the bed and were uncomfortable as they came loose when you turned over. I would have liked a kettle for my 6h30 cup of tea in the morning while I’m waking up, and a box of tissues and maybe two glasses to have a drink of water as the plastic ones were not nice to use after 6 nights use. The spa pool was too cold!

Such a wonderful hotel, friendly staff who couldn’t have been more helpful. They were helpful with train and bus times, excursions, shuttles to the station, and a smile every time they greeted you. The hotel is up a steep hill (about 10/15 walk to station) but the shuttle service from the hotel was brilliant). Rooms were spotless and comfortable, and we had the most amazing view from our balcony. The roof terrace is lovely but we were out sightseeing so much we sadly didn’t get time to enjoy these facilities. It was a perfect location to visit the Amalfi Coast - trains to Sorrento and Naples (stopping at Pomdpei).

Nothing! Would definitely recommend this hotel.

The staff were very nice; the reception and the roof top! There was hair in the fruit salad, there was hair in one of towels, there was hair on the room floor. The Superior Double Room was not very impressive; small and the view was on the backyard, when we asked if this actually a Superior Double Room, they said yes it is!!

We spent two nights in this hotel. Even though the weather was not the warmest we didn’t mind since they had terrace heaters at the rooftop bar. The cocktails were perfect, the view is magnific. We tried their restaurant, the food was really tasty. The staff is supernice. The rooms were clean. For us being 15 min from Sorrento by car was a plus,nice view, nice people without the crowd. The overall quality and the service was above our expectations.

Staff welcoming, knowledgable and helpful made for a good stay - thank you. Location at top of hill a climb but great view. Plain but clean accommodation and good value. Location worked well with busy train link around Naples bay and boats to Amalfi coast, Capri etc.

Evening food good although choice might benefit from wider selection if intend to eat there every evening. Some god restaurants in the town. Breakfast served in pleasant area and good offering.

Wonderful Stay with Delicious Breakfast and Amazing Staff! We had a fantastic stay at this hotel! The breakfast was absolutely delicious, offering a wide variety of fresh options that made each morning a real treat. What stood out the most, however, was the super helpful staff. Every request we made—whether it was for extra towels, an iron/steamer, champagne glasses, or dinner reservations—was fulfilled quickly and with a smile. The team's attentiveness truly made our stay feel special.

The only downside was that some of the bathroom elements felt a bit outdated. The hair dryer could use an upgrade, and the sink didn't drain properly, which was a minor inconvenience. However, these issues didn't overshadow our overall positive experience. We would definitely stay here again!

### Review for Domo 20 Rooftop Hotel, Sorrento, Italy During our stay at Domo 20 Rooftop Hotel in Sorrento, we were welcomed not just as guests, but as family. The warmth and hospitality of the staff made our experience truly unforgettable. From the moment we arrived, we were embraced by the charm and friendliness that make this hotel stand out. The food at Domo 20 is simply delicious. Every morning, we enjoyed an amazing breakfast buffet that featured a wide variety of fresh and tasty options. It was the perfect way to start each day, with the breathtaking views of the Sorrento coastline as our backdrop. One of the highlights of our stay was the exceptional service provided by Alessandro. He went out of his way to assist us with everything we needed, making our visit seamless and enjoyable. His dedication to ensuring our comfort was truly remarkable. The hotel offers gorgeous views that are nothing short of spectacular. Whether you’re enjoying a meal on the rooftop or simply relaxing, the stunning vistas add an extra layer of magic to the experience. The combination of wonderful people, incredible food, and beautiful scenery makes Domo 20 a must-visit. We highly recommend Domo 20 Rooftop Hotel to anyone visiting Sorrento. The blend of family-like hospitality, delicious cuisine, and awe-inspiring views will make your stay as memorable as ours.

Nothing

Hotel has a boutique feel throughout. It’s quite, clean and the staff are warm, friendly and always on hand to help. It’s just a short walk from the town, and the views from the roof top are incredible.

A small criticism is that the bedroom was very basic.

Cleanliness, great rooftop, breakfast, shuttle service into town and professional and friendly staff (Maddalena was particularly very helpful!).

Beach towels could be better quality