Staff so friendly and helpful, facilities are amazing, the room and and amenities are some of the best I have ever seen. Location is amazing and the restaurants are too. Would never stay anywhere else.

Nothing, the hotel is brilliant.

the room was excellent. I got an upgrade for free

nothing

The attentiveness & friendly manner of the front desk lady Jesenia , I requested a late checkout, I got an offer to upgrade our room with a late checkout which worked fantastic for us as our flight was late at night! So pleased with our stay!

The staff was very friendly. If I have to identify one person out of them, Laura at the concierge was great, probably better than any other I have experienced.

Suite was lovely, spacious, hotel lobby is beautiful, staff friendly, kid friendly, baby cot and accessories were great idea. Service was consistently excellent!

No faults.

Great Hotel with excellent facilities. Nice Pool area and great gym. The restaurants were also very good with an excellent choice of foods

Rebecca at Reception was unsurpassed in friendliness and service. Very thoughtful with complimenting our anniversary with a bottle of champagne.

Missed evening Service. Operator could be more cooperative and courteous

Nice location and wonderful property. rooms were a decent size and the overall flair of the hotel was good.

pool area could have been a bit bigger. the bar area could have been nicer for such a quality hotel.

Cozy, pretty room. Nice view. Gorgeous property.

Service was absolutely impeccable. During these post-covid times, I've noticed a drop-off in customer service at even the best hotels/restaurants/airlines/etc. That was not the case here. This was as 5 star as it has ever been - thank you! (Special shout-out to Joe, and all the pool staff!).

Nothing. Everything was perfect.