The facility was clean and classy, and overall a great value. The staff spoke surprisingly good English in the absence of my Japanese skills, and they literally ran to fulfill a simple requests. Thanks Smile hotel for the hard work. Baggage check service was safe as can be, with storage available behind the front desk.

The hotel was great. It’s in a busy area so the beeps from all the bulldozers removing the snow can be heard through the windows throughout the night, but that’s really not the hotel’s fault, as the rooms seem to have good sound insulation as well.

Excellent central location, very comfortable room and the staff were very kind and helpful! Fast internet and the breakfast buffet was well worth it, I stayed here twice.

Only downside is a small bath/shower, but that's a very minor complaint.

The accommodation is very convenient because there is a convenience store nearby, making it very convenient to buy supplies.

There's nothing I don't like.

I liked that it was cheap and also the morning breakfast

Some of the amenities like the hair drier were a bit old

The staffs were extremely helpful Convenient location, 2-3m working to the Asahikawa station, opposite the bus stop to Higashikawa and Asahikawa airport

- The hotel was old and the door is really hard to open - Small bathroom - There was weird smell in the room but after few minutes of air ventilation, it got better

Location was good and staff were friendly. Breakfast was okay.

The beds were hard, particularly the rollaway, and one had a huge dip in it. No where did it say in the room information that the third bed was a rollaway. The pillows were terrible and need replacing. It was a 20-25cm (10in) step up into the bathroom from the main room, and nearly 60cm (24cm) to step into the bath/shower. It really tested some of the less flexible guests.

Near the station and Shopping mall nearby for shopping

Breakfast was changed to set style and was not worth it at all Carpets were dirty and room too Bathroom was too small Bed was too hard Staff was not very helpful and friendly Strange smell in lobby

There wasn't any positive to say about the hotel. It was quiet so that was a plus but not much else. I wouldn't recommend the hotel and won't stay at this chain again.

There was no parking and the staff were not very helpful if finding a space nearby. The TV was locked so I wasn't able to connect my own device which most hotels permit these days.

the room was very noisy. it sounded like there was a generator running all night. I did not have a good sleep