The hotel is very accommodating and all the staff try their best to help you as much as possible. Despite arriving at Atami station around 7pm due to delay in our Shinkansen because of heavy rain, we were picked up in a private van at the station and transported to the accommodation with ease. The reception staff spoke fluent English which made our check-in process very smooth. The private onsen on our balcony was amazing and the view from our room was stunning. The kaiseki breakfast and dinner were delicious and extremely healthy too, and on one of the nights, we got to experience the teppanyaki style dinner in the other building which was another level delicious. The hotel amenities were of high quality and they had a range of complimentary drinks available to guests.

The pillows were quite soft for my liking and the room was smaller than anticipated. The separate toilet room was also quite small. Due to the location of the accommodation, in order to get to Atami station, you need to either take the shuttle or a taxi, but this is arranged for you by the staff.

I loved the room floor plan where the toilet was on the other side of the room, and how the shower was situated between the bathroom and onsen. The private onsen size and view were wonderful. The meal plan was pricey but delightful with great attention to detail. Hotel location is perfect for a private and remote retreat as there’s only a little to do downtown. Strolling the neighborhoods was fun. Helpful transportation to/from Atami Station was a relief. Upon entering the lobby, the ocean view is breathtaking. Our servers during breakfast and dinner were humorous, friendly and courteous. The farewell on our last day as they send us off is bittersweet and memorable. Very classy.

We checked in early and it was a little awkward to be left sitting in the lobby with no instructions for where to place luggage and what sightseeing can be done while waiting for our room to be ready without asking. Not enough space for our suitcases which crowded the room. The lighting was a bit dim in the bathroom at night.

The hotel was perched on a hill beside the sea, offering a breathtaking view of the water. A complimentary taxi service to and from Atami Station made transportation convenient. The staff provided exceptional service—warm, polite, and attentive, always demonstrating initiative and anticipating guests’ needs. The room was comfortable and spotless, featuring a balcony with a stunning sea view. The refrigerator was stocked with a variety of complimentary drinks. A semi open-air onsen on the balcony overlooked the sea, providing a serene and picturesque experience. The hot spring water was free-flowing and of outstanding quality. Both the Kaiseki dinner and breakfast were exquisitely presented and delicious, crafted with fresh ingredients. The staff explained each dish in detail, enhancing the dining experience. Overall, we had a wonderful stay.

The moment we walked in we were greeted with an amazing view of the ocean, it took our breath away. We were served a welcome drink in front of this view and all the stress from traveling melted away as we took a moment to relax and enjoy the peacefulness of nature.

The property was amazing but there were mosquitos flying around our outdoor hot spring. It would be nice to find a way to repel them. Also the padding on the lounge chairs on the balcony was thin.. i was surprised to feel the hardness of the chair when i sat down.

Our corner room was unbelievable…the view over the tops of the trees and out onto the water and expansive sky. The hot springs private onsen was so relaxing for us. We loved the privacy and enjoyed being able to have natural light and views of nature while in the shower or getting ready in bathroom. Bathroom was well equipped with quality amenities/toiletries and the heated stone floor was a bonus! The beds were heavenly to sleep in, very comfortable. The stunning views were breathtaking. We didn’t want to leave! 9 course Dinner was amazing in taste and presentation. Highly recommend.

Not able to walk down to beach area; very steep and narrow streets.

Full disclosure - this place is much fancier than the places we typically stay. It's expensive - but it was worth every yen. The facilities are luxurious. The food is an absolute marvel - creative, beautifully presented, and delicious. The private onsen on our balcony overlooking the ocean is the perfect way to relax. And the staff were all so incredibly kind to us and our children (especially Mayu). Our few days here were amongst the very best we had in Japan. Highly recommend this place for a relaxing, memorable splurge.

We were very happy with our stay at Atami Sekaie. The hotel offers spacious rooms with a nice view and exeptionally nice service personal. It has a bit of an old-fashion charm to it. The little private onsen on the balcony was also nice and the meals were excellent.

We were not very impressed with Atami itself and spend most of the time relaxing in the hotel. The hotel is a bit old-fashioned but we did not mind. Not for travelers who look for night-life and entertainment.

Although this is our most expensive stay during our vacation, it was money well spent. The room is spacious and quiet with a private hot spring tub and lounge beds on the big deck overlooking the ocean. The bathroom is also spacious, filled with great amenities. We were provided drinks, juice, beer and water for free in the fridge. The taxi rides from the train station, to the museum, etc. were paid by the hotel. The staff is very helpful. As for the food, the dinners in the teppanyaki restaurant were artfully displayed, carefully prepared, and delicious. There were many courses for dinner and even for breakfast. They even gave us tickets for the MOA museum which is one of the best things to do in town.

Room was very good, well designed and equipped. Onsen on the balcony was excellent. View was zen like. Food was very good

There was cigarette smell in the lobby, the pot light above the bathroom wasn't working, initially we thought the bathroom was rather dim, then just before leaving we realised there was a potlight on the ceiling but none of the switches turned it on. Because we were a group of 3, we did not have a wondow view for our meals. They were only for parties of 3.

I think this stay was the best experience in my traveller’s life! From the moment I booked -requesting allergies and other details to the moment we left the hotel. I cannot express enough how attentive the stuff are! They noticed during the dinner our kid was left handed, and breakfast was served on the left side. All I can say is Wow! and thank each and everyone who made this unforgettable memory for our family!

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