Family owned ryokan, where all staff members were very nice. Room quite large for 2. Indoor and outdoor bath (rotenburo) were quite nice. Also possibility to reserve/privatize the bath (for example for a couple or a family). Dinner and breakfast were very good and well served. Complimentary coffee and ice cream in the lobby. 5 minutes walk to a convenience store.

This is not the best ryokan I have stayed in, but the overall service is well positioned with the price (JPY 30000 for the room with dinner and breakfast for 2 persons is reasonable). The ryokan is a little outdated, but to some extent it has its charm. Location is a little remote from Kusatsu center: it takes about 15 minutes walk to yubatake.

It was a homely guesthouse in a traditional style. The staff were so lovely and kind - they really made our stay great. The futon were comfortable and the view from the room was stunning. We didn’t know a simple breakfast was included so that was a nice surprise. Yummy bread and egg and salad. The outdoor onsen (private and shared) were very nice and we loved the yukata available in many sizes and colours. Also, it wasn’t clear in our booking but we did get our own toilet so shared bathroom just means for bathing. We liked staying 10 minute walk from the center of town so it was extra peaceful. We felt like we had an authentic experience and would love to stay again.

AC was a bit loud.

You can make the bath private after 10pm, great for those who feel shy / to enjoy making more noise with friends inside Overall good value for money for those looking for the ryokan experience but are on a budget.

The quality of the beef sukiyaki in the dinner was so-so You have to set your own bedding - not really the norm for a ryokan where most (albeit at a higher price range also) often prepare it for you while you have dinner Small place so only one dinner and breakfast time slot Walk is a little far from kusatsu onsen town.

Family run business, one can expect an authentic Japanese experience. The futon was so comfortable. Also, the on-site onsen was clean and readily available to use. The hotel is only a short walk away from the town center and the bus station

The property is a little bit dated.

Fantastic Ryokan with extremely nice and hot onsen inside and out. Magical in the snow. I couldnt have felt more relaxed after just 2 nights. Aparently Studio Ghiblhi staff came to the hotel for inspiration while making spirited away.

The room was a little bit cold

Very nice old fashioned ryokan, with authentic Japanese style Rooms was big enough and clean, without any disturbing smells. It’s old ryokan so be aware, you can hear when people talk in room nearby

Great onsen options, including private use possibility all night long. Cosy room to have a deep sleep and good rest. Extremely kind staff. Free coffee and tea in the lobby.

Nothing in particular. Having a shower inside the room would be better.

Super quaint, friendly staff, great location!

No shower in the room, but with unlimited onsen amd bathhouse, who cares!

Great accomodation slightly further from the main area of kusatsu onsen. Peace and quiet with amazing onsen, public and private both were superb.

The Onsen bath is great, the dinner and breakfast were delicious and attractive. The rooms were clean.

The location is a bit distance from yubatake. Check in and check out needed to be on time, almost exactly, there is no waiting area before check in.