Very nice hotel. They have a range of rooms from budget Japanese rooms with shared bathrooms to western style rooms with en-suite bathroom. Very welcoming and helpful staff! All speak perfect English and always ready to help with any of your queries. The hotel has its own onsen which is very clean and has showers and a changing room unlike many other more traditional onsens in the village. The hotel also offers shuttle to the gondolas, which you need to book in advance as it gets filled quickly! Very good breakfast! Will definitely come back and stay here again! Thank you for making our stay at Nozawaonsen so nice!

Very comfortable, quiet and modern hotel with a mountain town feeling. Beautiful view from the room, corridor + bathroom. Dinner and breakfast were an extensive set menu of Japanese dishes with a variety of meat, fish & vegetables, rice & soup. Staff were friendly and some spoke English.

This hotel and the whole area is very peaceful. We enjoyed our stay and just wish we could have stayed for a few days longer! Remember this is a quiet mountain town and most people are early to bed & early to rise. The evening meal is at 6:00 or 6:30 p.m., don't be late. There is no bar in the hotel and not much open in the town in the evening (we were there in April).

Friendly staff and very accommodating. Pretty decent spot and easy to get to the gondolas if you decide to walk , took roughly 5 min to Yu-walkway and 10-15 to Nagasaka Gondola for me. They do offer shuttle service to Nagasaka Gondola too! Great snowboard and ski storages downstairs.

No extra towels in onsen area

Great location and fantastic view of the mountain from the room. Large room with tatami mats and carpet. Older/retro in style but very clean and well looked after. Good heating. We enjoyed the Japanese style dinner.

The beds were extremely hard and pillows too thin.

Location was alright, not the heart of Nozawa but it’s still pretty good considering it’s only 10 mins walk from the main attractions.

One of the staff welcoming and checking us in could’ve been friendlier, maybe also share where breakfast will be, where the onsen is, or order places of the stay? I felt like we had to find these places ourselves or could even ask .. but some initiative from front desk receptionist would be good :) smiling a little under the mask too would be reflected in the eyes.

Central but quiet location with great view over the town. The staff is very friendly and helpful (they made restaurant & massage reservations for us). We had the traditional japanese style room, which was clean and equipped with everything you need. I liked the Onsen as well (nice view on the village). Would recommend.

The ladies‘ onsen was not as tidy as we have seen in other onsens. Even tough the view from the onsen is great, the windows should be cleaned more regularly.

Onsen is very good and large but water temperature bit too hot. can turn on cold water to cool down view is great from Onsen and room over the village and mountain. room size is quite large. hotel common room is nice with table tennis

water dripping noise in front of my room is bit annoying

Such a beautiful place to stay. Close to town. They provide free shuttles to the gondola. 24H onsen. Amazing.

The traditional Japanese breakfast was amazing! The location was great and walking distance to many restaurants. We also had a rental car, and appreciate the parking. The Japanese style room was large enough for 5 people. We really enjoyed the Japanese baths too!

After check in, the front desk frequently didn't have a person available to ask questions and since many restaurants were closed it would have been helpful.

the onsen and Japanese style accommodation. the room was quite big.

Futon was a little thin making it somewhat of a hard sleep but there were more futons in the room so we doubled up on futons and quilts to make soft fluffy bedding which turned out to be really comfortable.