I loved the almost traditional feel of the building with some modern parts. During winter time it's pretty cold, luckily the tatami and duvet kept us warm. The bathroom was clean and pretty standard. The Japanese breakfast was amazing, though not for everyone. I love that it was nearby the main bus stop (chuo) and close to downtown food/shopping area. The staff was also very nice and helpful, remember to use the shipping to airport service (Min. 2days). In terms of noise, it felt quiet, though most likely our kids were more noisy. If you here for skiing etc, then be warned there is a 15 min uphill hike to the Yu road, which is effectively (Luckily) a long long up hill escalator. If you do stay, remember to pickup discount ticket and use their rental and to keep it up the mountain rental at the Hikaga stop. Of course after skiing onsen was great too.

The room can be cold (winter), though they provide gas heaters. Also not much hanging space for ski gear. No lift to 2/f though unsurprising for this kind of building.

Staff fantastic, very friendly, nothing too much trouble. Great view of mountains. Good sized rooms for Japan. Dinner was excellent. Good location at bottom of the village close to main bus stop. 5 minute walk to shops & restaurants. Would definitely stay again.

It is Japan so not a deal breaker but storage, hanging space a little limited for 2 people with ski gear & 2 suitcases. Only place to sit was on the bed. It would be nice if there was somewhere for a chair. Ski lifts a decent up hill walk away, would be advisable to get driven up if carrying skis.

The property was in a good location, about 150 metres from the heart of the busy centre of the village. The room was very clean. The suite we had could accommodate up to 5 people, even though we were only two. It would have been tight and would not have offered enough privacy even for close friends if there were 5 people with boots and helmets and ski clothes. The property offered a public onsen for hotel guests and there was even a private onsen that guests could rent if they wanted.

The price was high in comparison with other similar properties in the area. Also, the property did not have an elevator so it made moving the luggage up and down the stairs inconvenient.

- great location close to the bus stop and main street, about 10-15 minutes walk to the ski area - very polite and helpful staff - 30% discount for ski lift tickets and rental! - onsen and sauna can be reserved for private use - tasty breakfast - room was clean and had very stylish design, the equipment was new - great view from the window - good shower, separated bathroom and toilet - check-in procedure was convenient - enter all data online beforehand and after arrival just input the code on tablet, no need to fill forms by hand - welcome snack

- the price was quite expensive - futon was a little too short, barely covering legs - it was japanese-style room with tatami, but would be nice to have some little chairs to sit on the mats

The best Ryokan-stay in the mountains. Booked the 4-5 beds duplex room (family room with shower). Nothing basic but super modern with 3 heaters, 2 bedrooms, livingroom. Very good tea, nice kimonos in the rooms. Location was just 350 m from the bus-stop (25min from train station), and a 3 min walk to the main street of the village with restaurants, shops, public onsen and a short walk to the ski areas. You get discount for ski rentals and you get a heated safe room to store ski gears next to the gondolas. Last but not least, the breakfast buffet was the best. Offered in a cosy breakfast room each morning from 7am onwards. Highly recommended place ! Showers, Japanese modern fully automated rinse and flush systems, ....

all perfect

Shirakaba is an outstanding property. The rooms are beautifully appointed with great attention to detail and very welcoming and comfortable. Breakfast was fabulous, Japanese style or western options if desired. The staff went out of their way to help us when my husband had an accident. The location is great, a short walk to the moving walkway. We hired our skis at shirakaba hire up on the mountain and left them there at the end of each day to walk back to shirakaba accommodation.

Staff friendly and helpful View out of room amazng. Has laundry. Great breakfast. Comfy beds and all the mod conveniences in a traditional feeling home Great location. Easy to rent skis and get lift tickets from front.

Could hear next door talking. Pillows were not what i am used to. Better if i was good with japanese.

Shirakaba was located minutes away from the bus terminal which is important if it’s snowing. The room could accommodate 7 adults very comfortably. The front desk were so helpful with dining reservations, massages and getting us to the Snow Monkeys via taxi.

Unfortunately these ryokans do not have elevators so we had to carry up our luggage to the 3rd floor.

- Excellent location, walking distance to the town's main street and the ski field access. - Room was very clean, the shower had excellent water pressure. - The bookable in-house hot tub, ice bath, and sauna pulled no punches temperature-wise, which was much appreciated after days snowboarding. - They sold ski-lift passes at reception, and had a sister rental store at the gondola station where visitors could get a discount (Note that the code for this is at the reception desk).

Check in was simple and easy Room format and toilet is spacious Onsen essentials in terms of outfit and towel are provided Fresh towels everyday Super comfy comforter Local buffet breakfast with lots of green and local grown apples Proximity to the village center

Public bath for men only