This Hotel was great value for money - Breakfast was included and it was better than expected for essentially a stop - over , business Hotel . Rooms were a bit small but beds were great and pillows OK . As expected , staff didn't speak much English but we got through, they were helpful in getting taxis etc . The weather was awful , cold and rainy but we enjoyed visiting Hikone Castle and Nagahama town - stayed 3 nights . Restaurant in the Hotel served quite good food at very reasonable prices in the evening. Loved the Vending Machines in the Hotel .

Laundry machine in the Ladies Onsen had broken down so my wife and daughter trekked out to do the laundry - definitely it would be a big improvement to just have a Laundry Room for all with several machines.

Clean, good amount of space for 2 in the twin room. Small but great spa/bath. TV and vending machines were modern and nice. Staff was very patient and accommodating and always at counter. Baggage hold available but no lockers. Food options are available all around about 5 to 10 min walk. Also less than an hour walk to Hikone castle. About 40 minutes.

Far from main street or any big stores. There are some places about 15 to 20 minutes walk though.

99% of the staff does not speak English but all are very friendly and try to help. The public bath was nice. Free breakfast was awesome. You can rent bikes to explore Hikone (there are only 2 though, and sometimes get used). Parking is free. The ramen restaurant near the hotel was excellent and there are 24 hour fast food options close by, and a 7/11. The room was pretty comfortable. Price was nice. They have a shuttle as well.

Extremely slow WiFI and not reliable. Location is pretty far from Hikone Castle. If wanting to explore Hikone, there are better hotel locations. If you have a car, this is quite a good location.

The hotel was clean, comfortable with a friendly staff. Rooms were compact and well maintained. There was a generous breakfast but with few concessions to Western dishes. Again the dinner choices were Japanese - but well-served and tasty

The hotel’s location was a slight disadvantage being some distance from the town centre. To be fair the hotel provided a free shuttle bus service to and from the station. The hotel was not helped by the failure of the town to make their public transport more accessible for western visitors with routes and ‘next stops’ flagged up in English as in nearby Kyoto. Also the get on get off tour buses only run at weekends. Also not all the reception staff were confident with English. However I would stress that they were very keen to help.

Comfortable room, plenty of parking which makes this a good base for making day trips in the area. Nice public bath with a hot water temperature (44 degrees each time I went). Staff very helpful. The room has all facilities. Excellent pricing.

The staff were very friendly and the room was very clean. There were a number of restaurants nearby and the area was very quiet. The breakfast was excellent, and included with the very reasonable price.

It's an older hotel so there were some minor scratches, but it was very clean.

The hotel eventhough budget hotel it fullfil all the needs. The room clean eventhough small, but still have space for me and my daughter. I have book 2 rooms for family of 4. The breakfast is suffiecient and typical asian/japanese food. The staff is not fluent in english but they try their best to help

None

I stayed here en route on a driving trip and was very glad to check-in easily and find the room was clean and quiet. The hotel has an onsen but I didn't visit it so cannot comment, but the buffet breakfast was good with a variety of Western, Japanese, meat, fish and vegetarian options. The staff were friendly and helpful.

The hotel is on a busy road and the entrance is not clearly marked. I mistakenly turned too soon into the car park of the company next to the hotel and as they are fenced off, had to get back onto the road to turn into the hotel's car park.

Breakfast is good. But location is a bit far from the station. Shuttle bus is convenient to/from the station, so it's not a problem except finding the dinner place near the hotel.

Only the location to eat dinner near the hotel late at night.(late check-in)

The meals were really delicious and the staff went way beyond… l highly recommend this Hotel and l will be back to stay there next year

Nothing it was my best stay in SJA pan so far