We had top floor with outdoor bath which we enjoyed with town and ocean view.. bkfst Buffett had western and asian food, dinner as well. The best part is alcohol was included and they had wide variety of drinks..my husband loved the asahi dark Munich draft which u do ur self ..wines sake beer some other hard liquor too .there is a lounge that has drinks including draft beer highball wine during certain times complimentary . The staff was above and beyond warm welcoming helpful.

Shuttle runs during chk in and chkout times to train station ..so limited times only...the hotel sits on hill and walking to get to main street and uphill can be a bit much but we managed in our 60s .not recommending elderly do it ..too steep

A beautiful spa resort with wonderful indoor and outdoor public baths. Many public areas to relax, and games rooms and table tennis tables. Nice view from our room. Nice choice of foods, Japanese and Western, served buffet style. We had a very spacious room, with a living area and huge bed.

It was a bit difficult to find from the station - we were glad we took a cab. After our initial arrival, it was a pleasant 15 minute walk, and there is a shuttle bus available at times.

Pros: very clean and spacious room, great amenities, staff was super friendly and helpful, the room we booked has private onsen, there are gaming room and table tennis room too Cons: the breakfast and dinner buffet were just okay and food and drink selection are pretty good, most of the staff doesn't understand/speak english

We loved everything. One of the best hotels we've stayed in Japan so far. Reasonable price & excellent service. Loved that all the rooms have hot spring water flowing. On the territory of the hotel they have a lot of activities: free drink bar in the lounge, mini-live concert in the evening, hand and foot hot spring baths, children play room with games, massage, many types on hot spring baths, souvenir shop and even hand-made classes. We didn't have enough time to explore everything. The food is outstanding and they have a lot of options for vegans/ vegetarians, and all the meals that contain allergens are marked. Also, we appreciate the shuttle bus to the hotel, they came to pick up only 2 of us, although we have arrived late. The room was very quiet, spacious and we had a good sleep, didn't want to leave. Will make sure to come again. You can feel that staff in this hotel truly love their job and care about customers.

Had a "garden suite" which was a awesome experience, huge room with tatami mats and the full Japanese experience. Also a balcony, which seems rare in Japan! Great selection in the dinner buffet. Several different onsen options to try.

The hotel is located on a hill, so if you do not catch the somewhat infrequent shuttle bus it can be an annoying walk in the summer heat.

huge room with a nice view overlooking the town and ocean. Nice onsen both indoor and outdoor. Excellent dinner and breakfast buffet. There 's a wide range of dishes so it's sure to satisfy most people. There's also an open bar in the lounge area.

Breakfast and dinner is buffet, very good. Room is clean.

Hotel is up to the hill, shuttle bus is limited. Plus was there during firework festival, so price is too high compared to hotel facility.

the large rooms, good onsen for indoors and outdoors and the awesome games reoom.

you'll need a car to move around the town and it was hard to find vegan or vegetarian options in that area.

Good food, and location. Comfortable rooms, perfect for families with kids. Very welcoming staff and general atmosphere.

everything was perfect

could not find the shuttle bus schedules from Ito Station to Hotel on the official website