Staying at this traditional Japanese ryokan for six nights was a wonderful experience. The rooms were clean, and the air conditioning worked well. The hotel serves set breakfasts with a variety of small dishes, which I believe is a typical Japanese-style breakfast offered at many hotels. Each morning, you can choose from four different sets. The staff were exceptionally kind and helpful. The location is excellent, right in the heart of Kagoshima’s shopping district and city center. There are hundreds of restaurants and shops of all sizes nearby. It’s also easy to reach the main train station by taxi or public transportation. Additionally, several museums and Terukuni Shrine are within walking distance. If you’re looking to experience a traditional Japanese ryokan, we highly recommend this one.

Although the hotel is still a little old-fashioned (you hand in the key at reception when you leave the room), it has a certain charm. Everything was super clean and very tidy. There were even the designated toilet slippers, although of course they were a bit small for European feet ;) The room was very spacious and beautiful. There was fresh tea water every day. The staff were also super friendly and very helpful. The onsen was also very nice and any questions we had were answered immediately. All in all, very nice central location.

Nothing comes to mind.

Due to a flight cancellation I arrived a day late but the property was able to hold me reservation for the second day. In the end I only stayed one night at the property but it was a positive experience. The hotel's location was central and close to all the attractions and shops and restaurants and cafes. The staff was friendly and professional and goes out their way to make the visitor feel at home.

Absolutely loved the place! It’s a hotel, but has a ryokan influence. The Japanese room was great, with enough room to move around and everything you need - water, tea, yukata, fridge etc The onsen and traditional breakfast were great, too. The location is perfect to visit many places of interest and the City View bus stop is just a couple of min walk from it. My favourite thing was staff: they are all professional, friendly, welcoming, super kind and helpful. If I come back I will definitely stay here again, no doubt!

Just one detail, the curtains were light (cream colour) and the fridge sometimes made a noise, so it woke me up and I ended up sleeping with my airplane kit of sleeping mask and ear plugs - it worked fine. May not disturb everybody and it was a quick fix for me!

The location is great! You are very close to the city centre, to the seaside (and the view of Sakurajima ;) ) and to the two main train stations. I enjoyed the Japanese-style rooms a lot and the onsen. The breakfast was very delicious!

Great location near shopping arcade and streetcar access to the rest of the city. Nice to have soaking tub onsite. Great breakfast, with regional cuisine and different choices each of the three days we were there. Onsite gift shop was a bonus.

Please ask guests to silence their cell phones during breakfast in communal space.

The onsen was amazing. The traditional rooms were nice and had good facilities. The view was good and the staff was very helpful. They say that Kagoshima has the most friendly people in all of Japan, and this hotel proves it. Worth it for the onsen alone, but you get so much more!

Very pleasant staff, premises were spotless, room had green tea (no coffee), hot & cold water containers, water jug etc and yukatas. Very hospitable.

Leaving room key with reception when going out & collecting when returning. Daily onsen fee irrespective of using onsen (might be a tax) Breakfast times are too early.

Simply great experiance. The hot spring was perfect tempreture at about 38c to 39c most days. The room was a perfect traditional Japanese room. Very specious. Location was also perfect for markets transit and restorants. Highly recomend this hotel.

Nothing.

Very good location. The natural onsen is quite hot and very enjoyable. Very good experience overall.

The noise isolation of the room is not very good, as often with traditional tatami rooms. Not a big deal but keep this in mind if you plan to sleep & get up early.