Staff were exceptional, responsive and welcoming. The train station was only meters away, fabulous!!! Dining staff were very accommodating to my western needs food selection was great. Overall we were very impressed by staff and the facility and will definitely use again and highly recommend. Thank you all, Lillian & Mark

It's not that I didn't like, just not familiar with ironing press, a small iron would be great.

There were a few extras with this that I wasn’t aware of when booking. Great little surprise. I chose this for it’s location near the airport and I would totally use it again. Very new hotel and very good stuff.

Breakfast buffet was so busy! But it meant the buffet dishes turned over very quickly. The staff were amazing. I had never seen a rice dispenser before and mistook it for a coffee machine. I dislike the idea of the smoking rooms on many floors because even though the rooms are smoke free, smoke does get into the corridors.

Lovely hotel with very friendly staff. The location is great as it is only a few steps away from the train station and there are lots of restaurants and shops nearby. Osaka airport is about 30 minutes away on the train. We had gone for the Osaka Expo 2025 and it was only a short train ride away to the Expo site. The hotel is clean and well maintained.

The breakfast quality could be improved.

This place has everything: Comfortable room with desk, breathing, laundry machines, sando and polite staff. The hotel is nearby the train station and has a direct entrance from the station. Restaurants and supermarket nearby, check the izakayas in the area too and the Indian restaurant. It was also really easy to get to the airport and to Osaka (had business on both sides). You also should check

The train station nearby is noisy. Starts from early morning until midnight.

Roomy public bath, strong WIFI, varied buffet breakfast that's mostly different every morning. If you don't mind the walking, most attractions are nearby. Local supermarkets are close to hotel for convenient shopping. For the price, it's a decent place to homebase out of for visits to Osaka and Kyoto. Very close to KIX too. Overall, nice facilities. My room was next to smoking room, but no smell whatsoever!

Kishiwada attractions, such as the castle, require some walking as public transport is not convenient to there. No complaints with the hotel itself.

Very well located next to the station so is easy to get to and from the airport as well as the rest of the area. Breakfast is a buffet style which was great to start the morning. Rooms are clean and comfortable.

The height of the bathroom was very low as my head touched the ceiling (I am around 6’2). But it is the same in most of Japan.

I recently had the pleasure of visiting Japan for the very first time, and I must say that my experience exceeded all expectations, thanks in large part to the incredible hospitality and humbleness I encountered at the hotels I stayed in. From the moment I stepped foot in Japan, I was captivated by the warm welcome and genuine kindness extended by the people, and this sentiment was mirrored by the exceptional service I received at the hotels. The hotel I stayed at was immaculately clean, and it was evident that great care was taken to ensure a pristine environment for guests. Every corner of the rooms and common areas reflected a meticulous attention to detail, showcasing the Japanese commitment to cleanliness and orderliness. I found this aspect of my stay particularly refreshing and it further enhanced my overall experience. The staff's friendly attitude truly made me feel at home during my stay. Each encounter with the hotel staff was marked by their genuine warmth and eagerness to assist. Whether it was providing recommendations for local attractions, answering my inquiries, or simply engaging in friendly conversation, their kind demeanour made a lasting impression. Their unwavering commitment to ensuring my comfort and satisfaction was truly commendable and added an extra layer of enjoyment to my trip. Beyond the exceptional service, it was the humbleness of the hotel staff that truly struck a chord with me. Despite their professionalism and dedication, they remained humble and approachable. There was never a sense of superiority or distance, but rather a genuine desire to connect and provide an authentic experience. Their humility and genuine care for their guests made me feel like more than just a visitor; I felt like a welcomed member of their community. Overall, my first visit to Japan was an unforgettable experience, largely thanks to the humble and hospitable nature of the hotel staff

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Very close to train station (back exit leads straight to the hotel door). Staff was nice and the room was big and comfortable. There are good restaurants nearby.

Just an FYI, this didn't bother me at all but you should be aware : the trains run till about midnight and start early in the morning. You can hear them in the room

Location close to train station. Great bathroom products supplied, particularly in the Onsen. Great onsen facilities. Helpful staff. Easy access to trains to airport.

Link to address and location supplied by booking.com site incorrect which led to difficulties on arrival in Japan.

Clean, friendly, all facilities working, useful distance from airport. Very nice staff. Breakfast abundant, but less choices for western palette however, perfectly good. Found some snacks, shops across the way although it does have restaurant. Lots of vending machines, had parking, very convenient.Helpful front desk staff.

I suppose we didnt factor in how close it is to the station...literally looking at the tracks from our room...so great for commuting, but we found it a little noisy. It did go quiet at night, but dont expect a lie in...although i suppose it's not expected you linger too long anyway. Did not affect us too much just be prepared if you want absolute soundproofing. Quite small bathroom but it had everything you need.