We love our stay in the High Five Guest House. The property is very near the Train station. It is effortless to travel from one place to another. The property is very near the supermarket as well as convenience stores where at times before going to the property after a day's walk, we can grab food nearby convenience stores. The property is clean and spotless. I would recommend the place to our friends too.

The room is quite small for four adults. My son's head bumped the overhead cabinet for many times. I wish you can put a corner rubber to that hanged cabinet. The TV is fine but no English channel, but it's fine. How I wish there are some kitchen utensils ( we already expected there's none) and extra towels for we stayed a week. Overall. the property is great and recommendable.

Clean. Comfortable. Great shower. Close to a metro, tram, and trains. Local restaurants and grocery stores. It is very well priced for Tokyo and a family of 4. Umbrellas available. Free laundry facilities on the roof.

Noise from the traffic. We were on the 3rd floor, so you hear it, but not as much as the 1st floor. Airplugs are provided. No cutlery or plates, but you do have a kettle and microwave.

Clean, good price, close to metro, tech toilet

I received all the codes from the main door to the key box outside the door via email the day before we travel to Japan. We found the Guest House straight away, after we exit the Metro stn. The room is just right & the 2 double beds are just perfect for a family of 4 adults. Room is very clean, with high tech bathroom & separate shower room. It has kettle, microwave & TV. Guest house is just a few meters to metro stn (Nishi-Sugamo), McDo/Ramen House/resto/café & family marts.

Lift is only for baggage. No cabinet for clothes, only 2 top racks. Too noisy outside, especially in the evening. Guest house provided ear muffs (along with the tooth brush & tooth paste). No tea spoon, even after I requested in advance.

Close to a subway station, but not a JR station. Was given a ground floor room, didn’t have to lug my suitcase up and down the stairs. Bed was big.

Toilet, bathroom and sink are in separate locations. It’s fine if you’re solo or married couple but might be awkward as friends. I don’t like changing in a wet shower stall so a privacy curtain between the shower and toilet would be good to have. Room is a renovated garage. You can hear all the noises. Ear plugs are provided but I didn’t want to risk not hearing my alarm. Bare necessities provided. I wish there was amenity hairbrush.

Check in and out process were so easy! They respond timely even when there is no recep. The luggage lift is a big plus to move around our things. Very near to all types of transpo.

None

Near station, lots of near convenience stores. Nearby restaurants. Smooth check in and check out.

The elevator for luggages is not working. It would be better if they had if fixed

the location was excellent. the room was small but very comfortable and was a great bargain for the price. the neighbourhood is quiet but there are lots of shops and restaurants in the street parallel the hotel.

nothing

Lovely, great value for money accomodation, close to the train station and two convenience stores just down the road. Two double beds per room, all the little extras like shower gel etc. Felt safe.

all good

it's less then 5 minutes walk to the nearest station super convenient perfect to have microwave inside the room, and a hanging tool for towels!

just that the room's towels were little bit smelly, anything else just fine, and didn't realize there was no elevator.