After booking everything online, the check in and out process is very simple. There are simple amenities at the front desk like hair brushes or toothpaste if you need it, and the luggage hold is free to use yourself during the stay. The staff is very efficient and helpful. The binder in the hotel was pretty detailed with how to contact them and what to do with sorting trash, for example. Then, the room was a decent size, just slightly small for 4 people; however, the bathroom was equipped with a view, shower, bathtub, and cool toilet. The location is great as well! It's very close to bus stops (train stations are slightly further), but restaurants, a convenience store, a drug store, grocery stores. and yamato luggage is within walking distance. A quiet and simple location in Kyoto.

They had a washer and dryer on the location. While the washer was nice, the dryer does not work well. We walked down the street to a 24/7 washer and dryer. Also, since the bus station is close, you will have to use it to explore any large tourist destinations, so it's not walkable in that aspect. Microwaves are also located for every other floor, and we didn't win that lottery, so going down a floor every time we wanted to warm food was a bit inconvenient.

it was relatively near kyoto station (15min walk) and very easy to locate using taxis. nearest train station was about 10min walk i belive. but since its kyoto youll be relying more on buses any. and this place was near a bus station (2mins way). staff were very wonderful and accomodating too. helped us checkin our bags early, directions to attractions, even with direction to a clinic/hospital should we need one. plus they are very accomodating to queries even before you arrive via the chat page. such a comfort to know someone is expecting you when you arrive.

beds were kinda stiff to our liking, even pillows but since our stay 9 japan trip consisted of 5 hotels and id say this is kinda normal. 3 out of 5 of them were similar so i guess thats japan for you. only our osaka stay really stood out. and it was like sleeping on a cloud. we still got a good nights rest without any problems

The staff was not every time at the reception as they had to take care of the cleaning. However, a very practical and easy way to check in and out was offered and the suitcases could also be stowed in the lobby for free (and with a lock!). The room was a bit small for three people, each with a large suitcase, but otherwise met our expectations in terms of cleanliness, facilities and comfort. The staff was also very accommodating, friendly and helpful. In general, I would describe the BON Kyoto Kiyumizu as more familiar than a big hotel or chain, which was very pleasant!

no dresser to store the clothes

Súper well located, 15-20 min walk from Kyoto St. and also just outside the building is the Bus Stop, that takes you everywhere because it is on the main road of Kyoto. The room was spacious and the bathroom was good size. Staff was also very friendly, also they had option to store your luggage after check in, is you’re leaving later. Price is super good for the location and room.

They don’t clean the room. Our stay was for a week and didn’t change the lining nor clean the bathroom. I requested the staff to change the towels and the agreed, which was great. But would be good if they at least change lining and clean room each 3 days.. They don’t offer breakfast, would be convenient. Also staff barely speaks English, I asked them recommendations for breakfast and dinner, and they didn’t know, so maybe would be good if hotel have printed some near restaurants recommendations.

the location is great as it is extremely close to kamo river. it is about 5 bus stops away from kyoto main station and within walking distance to kyoto kawaramachi station. the amenities were great and umbrellas were provided at the lobby whenever it is raining. the room is small but cozy and there is a microwave outside our room to heat up our food.

our room is a little small for 4 luggages but it is nevertheless cozy. the smoking area is also just outside the lobby so the cigarette smell tends to float in.

Location was minutes walk away from main Gion shopping district. The room was not huge but the beds were good size and very comfy. I booked this at the last minute and the lady at the counter was prompt in getting the room ready and was extremely polite. I love the free luggage storage area!

Other than the room being a little small for the price (probably due to my last minute booking) I can't think of anything that I did not like about my stay here.

No cleaning services on our 11 nights of stay however, it was a comfortable stay. They provided us towels everyday and toiletries when requested. The room was large enough for us 5 adults, and love the bathroom setup. Location is a plus too as it is within walking distance to the station, market, eating places and so on. Overall, I would recommend this accommodation. Thank you Bon Kyoto Kiyomizu.

No cleaning services ( but that is clearly stated upon booking). There is a kettle in the room and mugs but tea, coffee and sugar are not provided. Not a deal breaker!

The shower pressure is strong. Rooms and toilets are very clean. 7-11 is quite near to the building. The staffs are very friendly and helpful. There is a washing machine and dryer at level 1. But the capacity is kinda small. 5kg and 4.5kg respectively.

Need to walk to shopping belt around 15 mins. The room is kinda small. 4 of us sharing the rooms, no place to put our luggages.

Beautiful hotel a few steps from the Gion and Kiyomizu-dera area. In the evening we took nice walks in the surroundings. The room was really spacious, clean and with everything we needed. Thanks also to the staff for their kindness.

The only thing is that they don't give free tea bags, like other hotels. But it was not a problem, and our stay was perfect

The staff were very friendly. The rooms were quite small but that was to be expected - it was still very cosy. The location is about a 10 minute walk to busy shopping streets and other busy areas around Kyoto. Also about a 10 minute walk the other way to the famous Ninenzaka Street. I absolutely loved the warm toilet seat in the room. There’s only 1 washing machine and dryer but it didn’t seem too busy and was always free when I needed to use it. Also a lot of taxis drive passed the hotel if you need one. Great value for money if you’re looking to stay somewhere on a smaller budget.