I like the space we get in the room for a family. The second room is a living space /tatami area, very versatile. It’s great to have a separate toilet area with a second sink, it might be small but it comes in handy getting ready in the morning. Every thing is well designed with thoughts . Great location. Walkable distance to Kyoto train station and major shopping are. Although the hotel do not offer breakfast but there is a 24 hrs restaurant less than 5 mins which offer good Japanese rice bowl for a bargain price.

Nothing much.

Great location not far from main streets in Kyoto. Comfortable, clean and modern room. Toiletry kits were like Muji! Loved the cool bunk bed situation. The app for checking in and room access was great too. Would recommend!

Minor things- the tv felt like it was on the wrong wall, you couldn't see it from the bed. And the shower didn't drain very well.

The hotel is quite new, love its relaxing atmosphere. Super close to different stations and restaurants, so it’s easy to move around. They also have a cafe nearby, situated in another one of their hotels (special mention to the French lady at the counter, the latte was great)! The staff is very kind and skilled, they were really helpful with recommendations and directions. Highly recommended!

Clean and quiet.

No curtain to cut light and sunlight from outside. Although very helpful, staff wasn’t trained with rules regarding how to handle personal information.

The room is suitable for a family of 4-5 people with one bed room for 3 and 2 futons. The bathroom is clean, bright and spacious. The toilet is modern and has a bidet. There were no staff at the reception but it’s totally fine without them since the checkin was done online so that you can get to your room immediately and you already got your supplies in your room. The location is ideally excellent cause it only takes 3 mins walk to the nearest bus stop and 5mins walk to the nearest subway station. The room has every thing you need for a one week trip from towels to hair dryer…etc (microwave in 1st floor). If i have chance to spend 1 more trip to Kyoto with the same budget, i will definitely be back to this place.

Nothing

We had a Japanese room which could accommodate up to 5 people, at a good price. There were just two of us, and it was luxuriously spacious. Its location is very good for sight-seeing (a few minutes walk from Kiyomizu Gojo, and Gojo train stations) and it’s in the middle of the residential area to experience a feeling of living there. We enjoyed exploring the north-east part of Kyoto, and visiting quite a few temples and the gardens (not too touristy and less busty) including Shugakuin and Tofuku-Ji. The amenities are minimal, but we liked the policy.

Having a smart phone and access to their app are absolutely necessary to stay here. Those unfamiliar with the modern, hi-tech, minimum human contact accommodations may find it rather unfriendly.

very near station, konbini , laundry, luggage transfer. the ref is big enough to stock food. very near the temple. the design has the traditional japan elements, zen and clean. there on the desk all the time. i forgot the time they are on the desk, speaks very good english. but everything u need is akready there. very easy to check in and out as long as u follow the instructions. they answer immediately to all my questions using booking's "contact property". so happy too with booking. unlike other app, u can contact property owner directly

maybe the free water bottle because it is only given only during the 1st day, even if we stayed 4 days. but its ok. everything else u can just get outside the room if u need to change towels, toiletries , etc

The place itself was nice and clean, with easy check in and check out. I liked that we didn’t need room keys, and instead a code to get into the room. The staff were very helpful and gave good tips about public transport. The location was good as it felt like it was in between all the main attractions like Gion, Ninenzaka, Kiyomizu-Dera and Kyoto station (about 15-20 walk to each of those locations from the hotel).

The room was smaller than I expected it to be - was a bit cramped when we had both of our suitcases open.

Room was very spacious and in a quiet location. Close to stations and bus stops, as well as grocery stores. We were also able to leave our bags for a few hours after checkout.

Limited facilities. Front desk staff is only available and present in the afternoons in the event guests need assistance with anything. It's also difficult to get a hold of them on the phone. The hotel only provides luggage transfer with Yamato on C.O.D basis. Offering pre-paid luggage transfer services would be easier on guests. Room cleaning is not provided daily.

The style of the hotel is very pretty. It was very clean and quiet. The room was very spacious. The staff was very nice. I fell in love with the shampoo and conditioner provided in the bathroom, my hair has never been this soft haha

It's 10-15 min walk to most things (such as the main restaurant/shopping quarter, train stations, etc.). The shelf above the bed prevented us from sitting in the bed and we hit our head on it several times.