Excellent communication and instructions. Historic townhouse in great condition and fantastic location. Quiet and complete privacy since you have the entire townhouse while being only steps away from major tourist areas. Really neat/charming area. Kitchen was fully equipped with plates, utensils, kettle, coffee maker etc as expected. We’d definitely be happy to stay again in a future trip.

Sleeping quarters on 2nd floor with the only toilet on first floor. No problem, but not as convenient as having a toilet on same floor especially during the night.

We had only had 2 days in Kyoto, and only the 1 night here... Fantastic experience. All the pictures of old school Kyoto, that all the brochures have of cobbled streets, narrow lanes, pagodas, tea houses... This is smack bang in the middle of it all. Enough Western-ness that it's all easy, but the house still makes you feel like you're in old-school Kyoto. House was lovely, clean, comfortable. We walked a couple of minutes to up near the Park Hyatt and found about a thousand cabs. Gion is super easy to walk to. Nishiki market was a short drive away...

Was it tricky to find? Sort of... Was that pretty much all our fault, I'd say so...

The property is beautiful inside and out. It is in a gorgeous, historic neighborhood in Kyoto, some 50 meters away from a major religious landmark. Within easy walking distance there are shops, restaurants, shrines, and all manner of historic places to wander and explore, which could occupy a traveler for days on end. The interior is decorated in a modern rendition of traditional Japanese design, yet there are modern conveniences, including comfortable and reliable climate control, a relief during our recent stay in the sweltering Japanese summer. The hosts are very responsive and thoroughly professional.

The nature of the neighborhood precludes exterior garbage cans, and we started to approach the limit of we could store in internal trash collection during our short stay, so some other means of managing trash collection would have been helpful. In addition, be aware that this is a very old house in a warm climate, so there will be the inevitable encounters with bugs. This is not a reflection on the excellent upkeep of the property, and more a reflection, I would like to believe, on the management's reluctance to use a lot of poisons to keep them away.

The location was fabulous!! Beautiful restored house that had so much charm. In the middle of the most beautiful and sort after area but in a quiet little lane way away from the bustle.

The western style bed mattresses are very hard and can be hard to sleep on after a long day.

So amazing to be right at the spiritual heart of Kyoto

A bit of an effort to get to public transport other than buses. Unfortunately the site is packed with other tourists during the majority of the day. But staying in a converted Machiya inn was still an amazing experience.

The location is wonderful, and the townhouse is beautiful, clean and comfortable.

Unfortunately, the door frames were too low for my husband, who is 1.85m tall (6 feet), and he hit his head multiple times a day. That definitely decreased his and our satisfaction with the place, which is a pitty because the house was lovely otherwise.

Location, location, location. What a treat to find such a quiet machiya off such a popular and historic area. It really felt like a refuge after being around so many crowds throughout Kyoto. Wonderful to walk the streets early in the morning or late in the day when things are quiet. The place really feels like someone's home more than a hotel property. The Fresco down the way was quite handy for provisioning. The host provided very comprehensive instructions and seemed readily available via email.

There are a few quirks that go with staying in someone's personal property, the washer/dryer while handy to have though somewhat complicated to operate. The unique location did make it a bit tricky for cab drivers when trying to figure how to drop you off.

Location and proximity was excellent, loved the traditional feel of the inn.

Beds were extremely hard, property hard to find and needed information on rubbish disposal as we were a family of 5.

Location was great. It was kind of hidden in the touristy area so you were close to a lot of things without the crowds and noise

If you're not familiar with the area the place can be slightly difficult to find. The photos did help a ton with this though.

This was the most amazing stay we experienced in Japan. Plenty of space, comfy beds and very warm!

Better directions to the Inn would help. We missed the little alley way and walked in circles for about 30.mins.