This is a true Japanese hotel with beautiful private and public baths in the hotel. Majority of people who stay here are Japanese so be warned if you expect a hotel that caters to everyone. It was fine for our family. The rooms are traditional with no shoes in the hotel which is lovely. Plenty of free little perks like noodles, coffee, icecreams etc. The staff were friendly. The hotel very clean 👌

The location is terrible if you are only staying a few days. The train system is not well connected which meant it took us 1.5 hours to go 4 stops. The taxis are expensive. Also the bathing tax and night tax is not included in the Booking.com rate. So be warned ⚠️

It was a good experience. The facility is great and the hotel is beautiful and clean. My family enjoyed it greatly. The private onsen is definitely worth the visit. The longue was also a good amentity to have. Overall, very great experience

The hotel requires you to remove the shoes and hand the front staff your room key in order to exchange it. This is a new policy and it seems to delay the departure process during the busy time since you will have to wait to get the keys back and forth. This wasn't the case for other dormy inn hotels. I'm not sure why it was implemented and how it might help the guests. The breakfast layout can also be improved. The buffet area is with great variety and delicious food but the counters are very close to each other making it very narrow to walk through. There is no time of the day that you can enjoy browsing the buffet line properly. I wish this can be improved.

Big luxurious rooms that was very very comfortable. We stayed here for a night and didn’t leave the hotel we made the most of the meals, free icy piles and drinks at the bar and most of the all the onsen. Incredible stay to unwind after weeks or endless walking exploring. There is a 7 eleven just opposite the hotel if need as well. The private onsen was incredible, good time to go in the morning for a quick one before they clean the pools at 10am and it’s quiet

There were options for different pillows types on each floor but all the other guests took them all and we couldn’t get a single extra pillow. They didn’t have any at the front desk.

Breakfast is good, wide variety from japanese to western styles. Service staffs at the check in area speaks fluent english and/or chinese (those with the language tag on them). Very well maintained place, beautiful hotel, good amenities, clean and comfortable. Rooms are beautiful as well. Excellent stay with the train station right beside it. There's a big park as well with railway museum just a stone throw away, and the aquarium a short walk away from the hotel. Big playground if you have kids with a nice cafe right beside it that serves delicious pizzas and more.

The hassle of having to put your shoes in the locker prior to entering the main area of the hotel as the floors are all tatami. Then exchanging the locker key with your room key. Kinda makes moving in and out not as easy. Pillows are very thin but they offer a wide range of different pillows at every floor of the hotel but are usually not available (first come first serve basis)

Ryokan style with tatami floor throughout the entire interior, shoes are not allowed and guests wear socks or barefoot, feel really comfortable. Private baths was good for families and guests with tattoos. We love our quad room which was spacious and comfy, corridors are well decorated with Japanese ornaments which gives a very good vibe. Lobby equipped with tea making facilities and a variety of tea options. The hot chocolate is rich and tasty. It was definitely a great experience and a very comfortable stay. I planned this stay at the end of our trip to finish our trip in a relaxing manner and it met my expectations.

The onsens were amazing! Also the massage service inhouse was a pleasant surprise

The room was comfortable but there were no curtains so there was no chance to sleep in. The breakfast buffet was limited for westerners. The system for the shoes being left at the reception was a great idea but the constant swapping of shoe locker key for room key was cumbersome especially when the reception was busy with checkins and checkouts.

Beautiful place to stay and the whole hotel felt extremely clean. The tatami mats on the floor were always clean and they even wipe down your luggage wheels when you first come in so they don't dirty the floors. We loved the free snacks they would provide: free yakult and daango, and soba noodles depending on the snack hours. The buffet breakfast is a must - they have unlimited salmon roe and a tuna mash as well as a variety of different items. The buffet breakfast was truly a highlight of our stay. Bonus: this hotel is extremely close to the subway so it was extremely easy for us to get back to Tokyo. There is also a 711 conveniently located right across the street.

Love the private bath, but the queue was pretty long. Had to wait up to 1 hour to take a bath. Location is good, it is 3 minutes walk from nearest station and 1 stop away from Kyoto station. Extremely friendly staff but sadly they can’t speak English. Love the drinks bar at Level 1 and free ramen at night! The breakfast selection is great as well!

While I enjoyed the private bath, the waiting time to can be ridiculously long. Another thing is that they don’t have laundry service or washing machine for guests use in the building. But the staff provided us a map of nearest coin laundry and we went for it.

Honestly one of the most beautiful hotels I have every stayed with a very traditional Japanese experience on our Honeymoon. The décor was fantastic and it really made you feel like you were in Japan as apposed to the more modern style hotels we stayed at in Osaka. You are expected to take your shoes off at reception and store in lockers to ensure mats are kept clean. The rooms were very spacious and had great facilities. They even provided us with Pajamas for the night. The staff were very friendly and spoke English. We accidently left a phone in our room and they posted it for us next day delivery to our other hotel in Osaka. While it was expensive I can defiantly say its worth it if your are only visiting Kyoto for a few days like we did. It was just around the corner from the tube station which was a huge plus - literally a 2 minute walk. During our stay there was a Potato festival between the hotel and the tube station which had so much fun things for my 4 year old to do. They had Pigs, bouncy castles, trampolines, bubbles, make your own slime etc. also lots of food stalls. We spent a few hours here and it was great. There is also a really beautiful park you can walk through.

There wasn't much in the area, very little shops or restaurants - We struggled to find places to eat with the kids. After handing in shoes it was a little annoying to have to queue at reception to get your room keys back.

It was a really special experience staying at this hotel, which is coverer by tatami mats. It had a really homely and welcoming feeling and overall was very comfortable. All the added extras, like the Ramen and free snacks were lovely! Also the Yukata and free pajamas. The private onsen baths were very comfortable as well. The breakfast buffet was delicious and very varied! Overall very clean and rooms very comfortable!

There wasn't much to report here really! The key system can be a bit clunky when heading out, but it does mean you don't risk losing them! Overall a great stay.