Incredibly close to the train station. Also very friendly staff. Furthermore I had a bathtub in my room, that was great! The bed was also very comfortable, and the room was super clean.

The air conditioner in my room was quite old and couldn't cool down the room.

Very close to the train station and close proximity to a lot of good restaurants

I didn't like that my stay was too short

The location is perfect, very close to Niigata station and the price is affordable.

N/A

near niigata station

nothing

Clean and functional. Lovely staff

Nothing

it’s in the downtown and not very far from Bandai area.

Location-wise, it's near the train station. you just have to cross the road. it's a fairly old hotel but serves the purpose. Like the usual Japanese hotels, the room is just small enough for a bed and few furnitures. there's a small fridge, desk, chair, full length mirror & open cabinet. there was, i believe, a non-functioning / unused, heather under the table. they could've taken it out to give more space for luggage. they still have this big old door key of which was unexpectedly convenient since they asked you to leave it at the reception. i went to a concert so i didn't have to bring that heavy key in my bag. i also asked them to receive and keep a letter mail for me before arrival and they were very efficient and accommodating. there was unlimited coffee, tea and some toiletries at the reception.

The receptionists spoke little English so they didn't explain about the robes placed outside the room or probably expected the guests to read notices posted on walls. All signs were not in English, so just be ready with your translator apps.

Location is convenient, just a few minutes from Niigata station exit. It’s clean. Wi-Fi speed was good for calls.

Booked it to stay after the fireworks in Nagaoka. I can understand that peak in demand changed the price, but ~¥25000 per night was not worth a value for money, it’s a bit old and has no facilities, aside from tea / coffee machine in the lobby. The bed was rock hard, so we didn’t rest well. However there was nothing really bad in this hotel, it’s just the balance of price and result wasn’t very good for us.

Good service as they will delivery the hanger to your house.

Although it is not their fault, there were noisy customers around my room and sometimes the pedestrians outside shouted at night. And the air conditioning was unpleasant.

Very close to Niigata Station and shopping surrounding the area. The room I stayed in was very spacious.

I knew it was an older property, but as tired it might be, they do a good job.