Great ryokan with a pervasive Japanese aesthetic that made everything feel very special while still having plenty of the amenities of a regular hotel. Easy walk from the train station across the cool bridge and the oni stairs. I highly recommend eating there as well since the private dining and great Japanese style meals were also quite excellent. Onsen was also nice, and the couple of massage chairs outside bathing area were a nice bonus. The room we got was pretty spacious for the two of us. A super nice experience overall!!!

The food was delicious traditional Japanese ryokan food. There was plenty of it as well.

We had to take out towels from our room to use at the onsen, and hold on to them to reuse later if you wanted to return to the onsen later, which we did.

Good to experience traditional Japanese style room. The views of the river were a highlight. Everything was clean and comfortable. The staff were very helpful, explained everything to us in detail in English when we arrived. The onsen is free to use but you can pay extra for a private onsen, which is worth doing if you are with your partner. The hotel was also able to arrange massages for us. The room was also much bigger than any other room I stayed in in Japan.

Only a very small number of places nearby to get food. The hotel looks a bit tired from the outside.

It's more of an Inn than hotel as it is not very big. Although it looks old from the outside, its very well maintain inside. The staff that help us checked in was excellent, even though we had some language barrier, he has a little device that help him to translate Japanese to English by speaking into it. The room was big enough for 4 of us, with a wonderful view of the mountain. The onsen is clean and spacious. Our room came with dinner and breakfast. We have our own private dining room in the dining area. Although they don't use expensive ingredients, the meal was delicious and very authentic Japanese. The staff that served us the meals were all very friendly, taking time to explain the food we are eating, and how to eat them.

The area where the hotel is located are mostly onsen hotels, there's nothing else to do here, especially at night, it very quiet. Nikko is 30 mins drive away.

Arrived late & left early so only had a short time to enjoy the facilities. The room was simple and comfortable. Robes & footwear provided. The onsen was lovely- warm rather than hot so you can soak for longer. The outdoor pool was especially relaxing. The multicourse dinner was served in a private room. Late night shiatsu massage (extra charge) topped the experience. I had to leave early and they gave me a Japanese breakfast to go 🙂

Some of the signage was a bit confusing- but the staff were very helpful in pointing you in the right direction

A decent option for travelers in the tourist area of Nikko - Kinugawaonsen generally has a good location, fair prices for Nikko, and breathtaking views from almost any ryokan. However, Shirakawa Yunokura turned out to be not only very pleasant but also very clean and extremely comfortable. Although the building looks quite old, everything inside is very nice. The 24-hour onsen is a great option when you want some alone time. Alternatively, you can book a private onsen to enjoy with your loved one. The kaiseki meals are served in separate rooms, with plenty of delicious food.

Almost everything was good, but occasionally, possibly due to the old building, there was a smell of mold. Also, the station is not very close by, and there is only one small convenience store in the area.

Rooms are bigger than in pictures, great layout and amenities! I love the little basket you can take to the onsen. Both private onsens, wood and stone were gorgeous. If you’re going in the summer time, there will be mosquitoes so choose your onsen time wisely. They were okay with small tattoos for the public baths. Massage chairs to use free of charge and there’s a milk vending machine outside the gift shop. Dinner and breakfast were fantastic, so much variety and meals are different the next day. We were always so full after!

15min walk from Kinugawa Onsen Station (there is a dial bus available every 20min, ¥300, reservation only, book early or morning times get filled up).

Very large, traditional room with beautiful view of the river and mountainside. Traditional breakfast and dinner included. Wonderful onsen. Very relaxing and peaceful stay between our two cities stay. Hiking and site seeing nearby and driving distance (30 mins). Really need to have your own car if moving about the area. Listen to the rushing river as you sleep.

Earlier coffee availability.

while the town and hotel are a bit retro our stay here was superb. I think we were the only non Japanese guests during our stay and they made particular effort to have English speaking staff to greet us when we arrived and at breakfast. the room was beautiful; the furnishings are funky and the views were great. all you hear at night is the rushing of the river. the onsen was super, especially the outdoor bath. I could have soaked there all night. we didn’t get dinner there (went to Tomo sushi, yummy and an easy walk away) but the breakfast was great so I’m sure dinner would be too.

The staff was friendly and had very good english. Cute yukatas provided and private rock onsen was beautiful. Very spacious room.

The ryokan looked very run down and a bit dingy, especially the corridors and the building facade. The public bath pool wasn't what I expected, it was a marble pool within glass which didn't have much of a view and you didn't feel like you were amongst nature / outdoor.