Location is excellent as it is in the main city and walk able to various location for food and shopping. Parking is a mechanical parking and will require staffs to assist. Is understandable since location is in the city and space are limited. They offer free green tea and other essentials which I think is a good considerate touch.

Room is not as big but manageable if you do not have too big of a luggage. I booked the hotel before I fly to Japan and my booking was confirmed. However upon arrival, I noticed that my booking was cancelled. I am not sure if is due to my credit card but I have to re-book and my rate was higher than the last that I booked for.

A modern room with everything you need located in a good area to explore Sapporo by foot. The room was also well insulated from other rooms and the outside traffic. Had many peaceful nights of sleep here on a comfy mattress. The room was impeccably clean. The breakfast is very varied of mostly Japanese style foods. There isn't any milk alternatives. However, there is plenty to choose from. 🙂

The rooms was small, however this is normal in Japan.

I stayed at Quintessa for 2 nights before travelling up to Niseko. The double bed room was reasonably sized for a solo traveller for me and clean. I have no complaints especially since I paid for the 2 nights for about USD100 total which was a steal. Definitely better than JR Inn Sapporo Kita 2 Jo (which was not too bad) and KOKO Hotel Sapporo Ekimae that I stayed in 2023. Being in the Susukino area, it was close to more eating places, Tanukikoji, Nijo seafood market etc which made it convenient compared to hotels nearer to Sapporo station. Would stay there again definitely

None

A very good and clean hotel. What was super was the help we received from one of the employees working the counter. Our rental car plans fell through on the day before we were to have the car for a week - they were cancelled by the agency for some unknown reason. We were in a jam and asked the person at the front desk who then made a couple of calls and secured us a rental car. I do not know why using the internet resources for renting a car in Sapporo was such a dead end, but this Quintessa Hotel employee helped us out a ton.

The hotel is totally good. It is in a very lively part of town. This is good because it is where a lot of action is, including public transportation, but it is also crowded and a bit grotty. There are lots of, uh, places for people interested in bars with women hired to look attractive to incentivise customers.

The location was good, the staff was friendly, the rooms were reasonably spacious, and the value for the price was well worth it.

On the other hand, I was disappointed that the bathroom smelled when I entered the room (caused by the shower curtain) and that the wifi speed was slow and intermittently cut off.

Close to the ice festival, shopping and trains. Very helpful staff - recommend downloading Google translate to make things easier at reception.

I would recommend upgrading to a bigger room if you like some space (easier with suitcases). Standard rooms don’t have a lot of room to move,

The susukino chain has proved to be extremely reliable and reasonably priced for our stays through Japan and the Hokkaido branch is no different. The room was a bit more spacious than what we expected, which was nice, and the room had amenities that were sufficient for our needs. It's in the heart of Sapporo, in the susukino area (near to clubs and love hotels) so might not feel safe for lone travellers but we thought it was pretty alright.

The paid parking has limited spaces so do arrive early if you want a lot!

- Breakfast was delicious! The Japanese style food was great. Would be better if they have fresh sashimi though. - Close to public transportation - Restaurants and shops nearby - Nice and friendly staff - Comfortable mattress

- The pillow was a bit too low and hard - There was smell in the room - No water bottle provided in the room

The size of the room and washroom was much bigger than usual budget hotels. Additionally, they kindly stored our luggage for free in the cloak room before our check-in time, so we could go sightseeing without having to carry our luggage around. The location is also great, just about 6 mins walk from the Susukino station.

No spoons provided in the room. Also there's only an option for complimentary tea but not coffee (sachets)...

Staff are very polite and helpful. Room was a bit small to my liking but I know this is a standard in Japan. Nice location in the Susukino area, close to everything including airport buses. Breakfast had good variety.