Very central location, and abundant breakfast. You can leave your luggage at the hotel before check-in if you arrive early and want to explore without heavy bags.

The proportion chair to desk in the room was a bit off, either the table too high or the chair too low, which meant working on my laptop was a bit uncomfortable. Luckily I did not have to work much, just a couple of hours.

Steven and the rest of the reception staff were amazingly helpful when my brother had a medical emergency. Special thanks to Steven for calling the ambulance and translating for us. Thank you so much. I wish we had a chance to stay longer because the hotel was very nice, clean, comfortable rooms, couldn't ask for better service.

11/10 service, nothing we could complain about.

Location & Breakfast .. sufficient European selection.

20 minutes after leaving Found a bump on boot of my hire car .. it’s the only place we had left the vehicle since collecting it in Sapporo .. after entering it onto a lift at the hotel the hotel parked it and returned it on the vehicle lift .. I parked it in front first when i left it but it returned the opposite way .. would probably have noticed it ??

Loved this hotel, so much, the front desk staff were amazing when my brother had a medical emergency, Steven was especially helpful calling an ambulance and translating for the paramedics, that guy deserves a raise for his dedication to customer service. Thank you Steven.

Bed and rooms comfortable in Susukino . Good breakfast but limited western choice. Stayed twice over 3 weeks and stored my ski gear while travelling to Thailand and return.

Rooms are small as are most in Japan.. Good breakfast but limited western choice

Great staff services on checkin and checkout, 2 free bottled water per day, nice room conditions, affordable room rate, walking distance to Susukino, central Sapporo

serious cigarette odor in the hotel's elevator that made non-smoking me dizzy, a bit noisy at night

Arrived by motorbike with a friend but there was no parking in the hotel. However, the staff was very helpful in helping us find the nearest parking spots and their respective fees. Stayed for only a night, and room was very comfortable and clean.

Exceptional service, the Front Door Chief Kenichi made me feel like this was a 5 star hotel, some of the best service Ive ever received. Good location close to all the action of Sapporo.

Staff were very friendly and helpful. It is close to some good restaurants and a short walk from the Susukino subway station.

Ran out of hot water late night and early morning.

Fantastic hotel. Clean room. Friendly staff. Comfortable bed. Good location. Great wifi. I recommend this hotel.