Location is good within 5 mins walk to city centre, Place is clean Well equip kitchen with all utensils Heater provided to heat up the room Washing machine and dryer is provided

Bidet is not working properly Door entrance is dark (light is not working) Should have provided sandals to be used in the room / balcony (as it is cold :) )

Faced a lack of hot water due to our own fault. They immediately dispatched a technician at 11pm to fix it within an hour. Exceptional service.

Nothing. Keep it up.

In general it was a nice place good value for money and great location

The staff seemed dismissive and weren’t very helpful, due to messages from booking.com about scammers I was reluctant to pay invoice that was sent to me as I selected pay at the property I wasn’t informed there was no reception and was told to go to a sister hotel to make Payment then when I went to said address it was a 711, it ended up being a legitimate invoice luckily but I was skeptical and had 4 children and 12 suitcases in the snow while I had to try hunt down this sister hotel then upon leaving when I requested a few cabs to be called they told me to use an Uber, I’d stay again now I know what to expect and if I was traveling alone but it wasn’t necessarily ideal for kids to arrive or leave in winter in Sapporo, it added a lot of stress to an already stressful ordeal. The stay for the duration of my time in Sapporo was nice and it’s an excellent location a short walk to the heart of Susukino and the room was clean and spacious for Japan so the room is nice and comfortable

big enough

smell bed (smoking) no air conditioner

I’ve no choice because every place almost full

Poor facility cleanness. We won’t stay there again for sure.

This room has kitchen

No tissue (already gone) No passcode (we have to call owner so many times)

Nice kitchen and lots of space

No air conditioning very hot and uncomfortable in the summer. Not a hotel it’s an apartment and host is unfriendly. Location is close to red light district with hostess clubs and strip clubs. Not good location