The dine-in or take away options for the breakfast is super useful. Despite the breakfast buffet is super small, you have to chose one main meal for breakfast, which were really good and big portions. It was freezing cold outside but the room (without switching on the non-central heating) was super warm (maybe too hot, I didn’t need to use my super warm pijama!). Location was super good, 5 min walking from the closest subway station, and still relatively close to the center (Odori park). Bed super comfortable and two good pillows (which is rare in Japan). Additional entrance next to a konbini. Staff super friendly.

Maybe the room was too hot (in winter I mean), but it depends on how you handle the different temperatures.

A very good location and the price is excellent value for money.

This will only apply to those who are over 6ft. The bed was a bit short. I think that this is not really a major issue and won’t affect many people.

Good location to the downtown. Informative staff. Tidy and clean setting though some of the mattress is not perfectly cleaned but not serious issue.

No parking support. Basic drinks supple such as tea or coffee is not available.

We were out all day outing & the chambermaid took the trouble to provide us clean towels & bathrobe placed at our door neatly packed. Loved the way they care for their guests.

Check out requirement by the hotel which a little too early at 10am cos' would be better if we were allowed to check out at 12pm or 1pm.

The location was perfect, easy to travel around Sapporo and close to many restaurants and bars for dinner. The staff were exceptionally helpful, going out of their way to help us with communication and forwarding our luggage to our next destination.

Pillows were a little too firm for myself but it’s a hotel and I get what I get.

Great location. Very clean Nice staff

Walking distance to places of interest.

Dangerous walking along the pedestrian pavements and the roads, all covered with snow and ice. Happened to visit Sapporo in Winter. Thick layers of ice, very slippery in walking on icy ground to places of interest.

Everything! I especially liked the system of housekeeping. I could choose when and where I'd like them to clean, and the frequency that I'd like new towels.

Room bigger than usual in Japan

Tidying up not good

Room was spacious & clean

No free drinking water