Lovely property in Matsushima. Exceptional panoramic views over the Matsushima Bay from many of the rooms (room-wide windows). Comfortable and clean rooms, lovely main dining area and multiple other restaurants - and a huge lobby with floor to ceiling windows and a plenty of seats to admire the bay from. Nice gardens around the hotel and a very practical and sizeable grocery/souvenirs shop in the hotel lobby. Relaxed type of a hotel, with an onsen and yukatas (included in the room) being worn casually all through the hotel. Free and comfortable regular shuttle bus connection to Matsushimakaigan JR station. Otherwise, just a 15 mins walk from the station (mind though, partially uphill) and 20 mins walking to the central pier for the ferries. Lovely island with interesting historical shinto artifacts just opposite and 10 mins walking from the hotel. Wide buffet choice, esp. seafood. Very nice receptionists and restaurant personnel, who do their best to make the guests feel comfortable and take the extra mile with translations, to reduce the language barrier. Thank you !

An amazing stay in Taikanso ! It is extremely clean and comfortable. what I love most is the Matsushima Bay view from the hotel, breakfast spread and the service provided. All staff were attentive to our needs from the moment we stepped into the hotel - from the reception to the beautiful piano melody for the guests, to the restaurant operators. Never felt so welcomed :) there is also a free shuttle to/fro train station . thank you for the amazing stay!

Not great in terms of value for money, and dinner can be improved

This was a modern Japanese style hotel, with a wonderful onsen and fantastic views. The staff were extremely helpful and friendly. They even gave us a half bottle of sparkling wine for my birthday, which was much appreciated! We had a wonderful stay here and would highly recommend.

Nil

Staying for 3 nights with an island view room high up was a real pleasure. The rotenburo, tha banquet buffet breakfasts&dinners, the spacious room, the attentive staff, the shuttle bus service, all excellent!

The view from the window was magnificent. The seafood buffet was amazing and the staff treated us really nice. I appreciated the help I received at check in.

There were some type of big bugs in the outside bath (rotenburo). There were several crawling around while we tried to enjoy each other`s company and the view but the bugs crawling in and out of the deck were very distracting.

Great panoramic views of Matsushima Bay. Great array of food for buffet dinner and breakfast. The staff were cordial, polite and helpful making our stay very enjoyable.

Longer than anticipated commuter train ride from Sendai.

Amazing hotel with nice facilities and restaurants. Beautiful view of the Matsushima Bay for those staying at Ocean View rooms. Wide variety of food (japanese, western and chinese) buffet for breakfast and dinner.

Well equipped onsen. Great view. Large choice of foods. Ufo crane machine.

Be more precise about the shuttle bus. Didn't know there was one until i arrive to the hotel.

Room is clean and staff is friendly. Seaview from the room is fabulous. If coming to mastushima in the future, will choose here again 👍

Nothing

The variety and quality of food included in the package is amazing! Top marks!

Next time we'd go for the 'European beds rather than the Japanese low ones and a standard table and chairs. Also not a lot of space for suitcases etc