room was nice spacious. had many pleasureable aneminities. the set up was very good and accomidating.

the kitchen was nice but had nothing to work with ie no utencils or a few needed items. it is understood you need to supply much of your own items however it would have been nice to have a kitchen knife maybe some silverware or a pan or 2

Rooms were huge. There is a washer/dryer in the room. Airport bus stop is in front of the hotel.

Room furniture, especially the couch is worn and stained. All dining, pool and spa are closed still since the COVID closures.

spacious suite with a tatami mat room and small kitchenette

the onsen and pool were closed due to construction. we were informed of this at the check in counter. I'm not sure if the Japanese version of the website included information on the construction, but i didn't find it on the text I could translate

Space, price, free parking. If you need a bed in a spacious room that's reasonably priced then this place will do. We used it as a base for MotoGP. If you are looking for all the facilities like pools, slides, spas etc DO NOT BOOK!!!

Dirty - needs a VERY good clean - my partner got sick from the dust. No crockery, cutlery and glasses are provided even though there is a kitchenette. Lounges are covered with clean sheets because they are stained! The property description is basically completely wrong and needs updating. Only the paragraph is right - Livemax Spa Resort offers suites with a living room, a kitchen and a washing machine. They are fitted with a flat-screen TV, a DVD player and free wired internet, while the en suite bathroom comes with toiletries. There are NO restaurants, pools with slides, hot tubs, massages, amusement centre!!! Haven't been for years when you do some research after you've arrived!

Space(64m2) and a free parking space. No housekeeping without additional fee, which was fine w/us.

-The room was dusty and stuffy. Odd smell in the bath area and WC. It was obiously not renewed for many years; the curtains were ripped in the japanese style room, the sofas in the living room were terribly stained so they were covered by white bed linen. -The kitchen wasn't so clean and had only 4 glasses. No dishes nor forks, knives, no cooking utensils. Do we supposed to bring our pans and dishes? -There was no receptionist between 9pm till noon. We only saw a receptionist when we checked in. -Pity that Spa facilities and the restaurant were totally closed. Nothing to do in the area. -The room was rather noisy w/ highway in front of the terrace and there was smelly factory w/smokes in the view. -The towels were rather worn out, some stains. Bed linens were fine. You need to go serve yourselves at the reception area. We didn't have hot water for 1 day; they said they rembourse for that day.

Spacious

all amenities and facilities closed Reception not readily available Room was extremely smoke smelling

...

Deluxe room were given to us... well, it was wide enough for us 3. With the 5D5N that we stayed there, nobody cleaned the room nor changed the towels nor empty the trash bins. There were no taxi around, even convenience store. I seldom saw the staff that when i needed someone to assist us, no one was in the front desk. We were not able to use the phone to call a taxi. Messages sent thru booking.com while we were there was not replied.

This is the worst hotel experience my family has ever had. We booked this hotel because of the pool and Onsen only to be told at check in that all facilities were closed. The room was dirty, some of the future was old and in disrepair, the toilet was broken, and there were no towels or wash cloths in the room. There is no staff onsite from 9pm until after 10am, so late check in is not an option. We changed our stay to only one night and drove to a different city where we found a much nicer hotel with a working Onsen for less money.

This is the worst hotel experience my family has ever had. We booked this hotel because of the pool and Onsen only to be told at check in that all facilities were closed. The room was dirty, some of the future was old and in disrepair, the toilet was broken, and there were no towels or wash cloths in the room. The sofas wet covered with bed sheets. The room was not clean. There is no staff onsite from 9pm until after 10am, so late check in is not an option. We changed our stay to only one night and drove to a different city where we found a much nicer hotel with a working Onsen for less money.