I really enjoyed my stay at &AND HOSTEL Kuramae West. The capsule-style beds were surprisingly spacious and private, with individual lights, outlets, and shelves, perfect for solo travelers who value peace and comfort. The whole place was spotless and modern, with a minimalist design. The location is excellent, close to two metro lines and surrounded by convenience stores, cafés, and restaurants. The staff was kind and professional, and check-in was fast and smooth.

It’s not a social hostel, so if you’re looking to meet people, this might not be the best option. Also, there’s no shared kitchen, only a microwave and electric kettle available.

The staff were so lovely and welcoming. It is such a cozy environment. The downstairs area is a nice place catch up on admin, socialise or even just chill out. The room were spacious and the bathroom facilities were very clean. It is a 200m walk from the train station which takes you everywhere you need to go. I have stayed here both times I have visited to Japan and recommend to anyone who is looking for a cosy, relaxing experience.

My partner and I stayed in the double room and although I myself didn’t have too much of an issue my partner found the bed to be a little harsh on his back due to the mattress being quite thin. Other than that 10/10 experience.

I book a private room. It's spacious and even have a sink inside so I don't have to go outside to wash my face. It's also close to Ueno Park and Kappabashi Kitchen Street. I spot some izakaya around the neighbourhood. The hostel has complete cooking & eating utensils. I can buy some food from konbini at night and reheat them in the kitchen for breakfast the next day. The hostel also provide a quite nice coffee so it's good.

It's quite a distance from the station. I feel that when I walk to the hostel after a long flight and long train ride from airport. It's also located in residential area, so while it's nice and quiet at night, the konbinis are 3-6 blocks away, and didn't see restaurant nearby except izakaya.

Room much larger than expected. The pictures make this room look tiny, but they are really quite spacious. Very clean and well kept. Rooms are stylish and comfortable. Lots of nice lighting options (lamps and dimmer switches). Shower is warm and has good water pressure. I never had to wait (2 showers and 3 toilets on our floor, for 6 rooms). Staff are friendly. Cold water and tea available in the lobby. Stored our bags for a few hours after checkout.

Nothing. The stay was better than I expected. One of the most comfortable hostels I've stayed at.

Great staff that helped us a lot before our arrival with information as well as with booking a restaurant that we couldn't call because we don't speak Japanese. They always had a smile and we're helpful! The hostel is located in a very calm residential area of Tokyo but walking distance from Asakusa. From the windows over the road you get a cute vibe of the normal life going on in this neighborhood. The closest metro is 10min walk maximum (if you don't get distracted by all the combini on the go). The facilities are clean and organized. The toilets and showers looked as clean as in a private room, super clean! Additionally, they provide free amenities like hair straighteners and other toiletries. Moreover, we had access to a shared (small) fridge and oven. A kettle, cups and cutlery were free to use too. This made it very convenient to have breakfast or a quick tea.

The bed was in a kind of a small space. That was not too big of a problem but it was getting warm fast. Late check in policy: we'd have had to pay 1000 yen if arriving later than 11 pm. After a late arrival, we just made it in time.

What I liked most about the facility was the friendliness and serenity of the environment. I felt like I was spending time with people I had known for a long time, there was a very sincere and friendly atmosphere. It's really hard to find such a beautiful energy. To be honest, I felt a bit sad when I left, I will really miss this place and what I felt here.

Honestly the only thing I didn't like about the facility was that I had to leave! It was such a beautiful, peaceful and friendly environment that I wished I could have stayed a little longer

Lovely staff with good English skills, clean, elevator available, beds were comfortable, very convenient to have the shower and toilets in the room, you don't hear the person over your bed that much.

Too warm at night even with the lowest aircon temperature (19°C) so I had to keep my curtain open at all time. People tend to make noise until the light is off so an automatic switch off could be a good idea. The common area on the ground floor is very stylish but the way it's organized doesn't allow people to really get to know each other, to my opinion it's lacking a bit of warmth. I think the charge for keeping the luggage before/after check in should be removed, no hostel does that. It's a basic service.

The staff was really friendly and invited us to their pizza party! The room was cozy, I liked the design it's breathable, good AC. Situated in a calm neighborhood but still not too far from multiple subway stations. Close to Akihabara. There was a sort of mini oven toaster in the common space which is very nice to heat up curry bread. There is also everything you need to heat up and enjoy konbini food or restaurant leftovers. The lights in the room were adjustable in intensity which is great for people with sensory issues who need low lights.

The door was badly isolated and the lights in the hallway did not turn off at night, so you have light shining through the cracks of your door all night.

This place is really warming when it comes to people, and it's not just the staff, but the nice guests who will also help make it. Amenities-wise this hostel stays over even vs some hotels in the city. Everything is perfectly explained in many languages so you dont have a problem understanding what you need to take care of.

At times the cooling (during this summer) felt just not enough inside the rooms, but that's down to personal preferences only.

- Very good quality for the price - Quiet location, close to many train stations (Kuramae, Shin Okachimachi, Ginza) and convenience store - Friendly staff - Bathroom and toilet facilities were clean

- I often hit my head on the smoke detector in the middle of the bunk bed's ceiling - Some guests arrived late and caused many noise after midnight