Location is amazing, love that it's right near the Yamanote line Shimbashi station, and this hotel has a bus stop for the Airport Limousine. It was a nice trip from Narita just a couple stops along the way to drop off other travellers. Restaurants and 7Eleven and FamiliyMart nearby. Room was big and clean and comfortable.

Great central location. Added bonus was direct basement link to Shimbashi Station. Offered rooms with a king plus single bed which suited us and saved booking 2 rooms. Good value for central Tokyo. All the room facilities you could need.

No cheap breakfast options, but cafes nearby v

The hotel was excellent with respect to its five star facilities, cleanliness, fantastic bathrooms & very centrally located ,close to the Ginza area. Right next to the hotel there is a Family mart and Lawson department store diagonally opposite it which made it very convenient for picking up mineral water , breakfast on the go and for us to grab a quick bite after a late night arrival into Tokyo. Also around the corner is a McDonalds and 7-Eleven ! The hotels location is a great place to use as base to explore Tokyo in all directions as it is very central and we got around with Taxis very easily to explore the city. The staff was also very helpful and friendly and were easy to converse with in English. We had a great stay and definitely want to go back !

The tour desk is available but needed a bit of back and forth when you call from the room .However they are very prompt at following up your queries and check and get back to you.

Loved the hotel which met our expectations for a great room size. Location right at Shimbashi station was excellent and the staff were all really friendly and helpful. Everything was clean and worked well, and the beds were very comfortable in the firm Asian way. The hotel left my wife a lovely bowl of flowers as it was her 70th birthday trip, which was much appreciated.

nothing

Well-run hotel with a warm welcome and professional staff. Rooms are nice, and they will, on request, open a window. Breakfast is good with multiple options. Access to JR and metro are excellent with two stations adjacent and several more in 5-10 minutes walk.

The hotel is quite close to the main JR lines and even on the high floors the rumble of trains is audible.

Location of hotel, right next to Shin Bashi station. A lot of options for food, and very close to Ginza

Nothing at all. But hotel can add clearer directions to let customers know how to get there through under ground walk ways especially in cold weather (I am sure it will be appreciated at very hot weather as well), as there is an exit right below the hotel basement. You just need follow the Ginza line sign then go to exit D

Well furnished, very comfortable room in a hotel within easy walking distance of Shimbashi, Yurakcho, Ginza and their respective subway stations connecting to the test of Tokyo.

Luggage left at the hotel during the hours before check in or after check out is simply left in an unsecured public area near the reception desk. Also, the buffet breakfast served in the basement restaurant was of very poor quality. Thankfully the while the Japanese set breakfast served in the second floor restaurant was much better.

The best hotel you could possibly stay at in Tokyo! Amidst all the modernity, this classic, well-maintained hotel stands out with its exceptional hospitality. It’s conveniently located within walking distance of Shimbashi Station, convenience stores, restaurants, and the ever-popular Don Quijote. The rooms are incredibly spacious—a rare find in Tokyo! There are even more highlights: in-room massage services (pay extra), a direct airport limousine bus to Narita Airport (pay extra), and several restaurants within the building (though we chose to explore dining options elsewhere). This hotel truly has everything you need for a comfortable and convenient stay. It’s the perfect choice for your final stop before flying out of Tokyo!

We were quickly spoiled by other hotels offering buckwheat pillows and a free snacks bar. It would have been lovely to see those here as well. That said, I can understand how a snacks bar might not align with the classic, sophisticated vibe that Dai-Ichi is going for.

The location of the hotel was excellent, a 2 minute walk from the Shimbashi station and the Yamanote line. A nice walk up to Ginza and the shopping district, and only a short train ride to most of the main tourist spots in Tokyo. The rooms were enormous, with enough space to put a huge amount of luggage (including souvenirs and snacks!!), the beds were comfortable and the amenities were all great. The staff were all incredibly helpful and kind as well, so overall a fantastic experience.

Not a lot that could be improved. Some of the decor and fittings are a bit dated but everything is very clean, stylish and well maintained.

Before our stay, we made several phone calls and even visited in person to communicate our needs, but upon checking in, the arrangements were not as promised. We were very fortunate that Shogo Nakajima intervened to help resolve the situation. Without his assistance, we would have seriously considered switching hotels. He was patient and efficient, and he even arranged for the porter to show us both room options before we completed the check-in process. We would like to extend a special thank you to Shogo Nakajima for his excellent service, as well as to the porter whose name we unfortunately did not catch.