Absolutely loved our stay with Ent Terrace Asakusa. Our family of 5 arrived late at night and staff were on hand to greet us and check us in almost immediately as we were exhausted. Room was clean and cleaned everyday with fresh towel service. Beds were extremely comfy. Each floor of the hotel has just the one room so brilliant for privacy and no noise from other guests. All of the balconies have a view of Tokyo Skytree which was a bonus. The location was fantastic, metres from the Ginza metro line. 7-11 located just around the corner and equipped with all the essentials. Senso-ji Temple within easy walking distance from the hotel. We also walked to Tokyo Skytree for a night viewing and got to see lovely parts of Asakusa. Front desk staff were very helpful showing us the nearest shopping centre (ROX, Mega Don Quixote) and which trains to catch for various sightseeing (which you get the hang of very quick). We were sad to leave, honestly could not fault this hotel at all.

The fact I didn't book in for longer! Asakusa is a beautiful part of Tokyo, old school but super clean, safe, friendly. Highly recommend this hotel as a base for seeing the wonderful districts and areas that make up Tokyo. Would definitely stay here again!

A great location - 1 minute walk to Tawaramachi underground and the Oedo line. And about a 8-10 min walk to Kuramae station on the Asakusa Line. A perfect base to explore the city. It is in a quiet and safe neighbourhood surrounded by a number of very tasty and affordable restaurants - there are two small ramen shops right next door and a bakery around the corner. Plus several 7-Elevens, Family Marts etc very close. The Sensoji shrine is about 10 min walk away as well. It has a private family bath/onsen you can reserve for 90 minutes at a time. There is also a small gym onsite. Our room was made up of two single beds and two bunk beds for the children. A washing machine/dryer is in the room along with a small table and chairs and a microwave and full fridge. Pyjamas and toiletries like toothbrushes, shampoo etc are provided

Sometimes the reception is left unattended but someone usually shows up after a couple of minutes wait.

Very very child friendly. We got that japanese room and we love everything about this place! Spacious room, very clean, complete amenities, has a microwave, eating and cooking utensils, big bathroom, wash and dry washing machine, 2 dining areas, a fire exit that doubles as a balcony and a modern onsen that can he rented at the 2F. Staff were very friendly and helpful. Sensoji shrine and restaurants are really close, malls are close as well. Overall truly enjoyed our stay and this hotel will. Be at the top of my list when I go back to Japan.

Would be great to have option for breakfast but this isn’t an issue at all

Wow, everything about this place was AMAZING! Great location - steps away from the Ginza Line, walking distance to Sensoji Temple and all the shops in Asakusa (including Don Quixote which is opened 24 hrs and we were getting up at 3am everyday as tourists). FANTASTIC and accommodating staff. HUGE rooms - we are a family of 5. We each had our own bed and we were able to lay out 5 large suitcases and still have room to walk around. This place far exceeded our expectations!

Nothing - we couldn't have asked for a better place!

The room was very large. Lots of room for a large family. The rooms were clean and the staff super friendly. The staff speak a little English. Enough to communicate necessities. We had our own kitchen for feeding fussy tired kids on nights we didn't feel like going out. The beds were very comfy. We had a bonus 'office room'. The hotel is super close to the Ginza line as well as 2 family marts, a seven 11, and heaps of local restaurants. Very convenient location. Really close to Asakusa and easy to get to Harajuku and other fun places.

Was easy to bump heads on the ceiling on the high beds. Just have to be careful when climbing the little stairs. Not a big problem as it was fun for the kids and adults didn't need to go there much. The bottom beds look like doubles in the photos, but they are singles.

Good location, with a spacious room that was able to comfortably accommodate our family of six adults. Staff kindly assisted us with our requests and queries, and we also enjoyed using the family "spa" room on one of the nights during our stay.

Nothing. However, one minor thing to note is that the accommodation does not have their own on-site parking. Nevertheless, there are plenty of paid parking lots in the area for those who are driving around in Tokyo. We had no issues parking during our stay.

The location is amazing, the train station is just around 1 min (Or less) walking distance from the hotel, 7-11 just next to it. The hot spring is really wonderful, private toilet and all facilities (hair brush, lotion, shampoo, conditioner, body wash, hair dryer, cotton bud....etc) included inside that hot spring. Staffs are so friendly and helpful ! We used to stay at Akihabara (at least twice per year), but now we will definitely change and choose this one ! We really enjoy to stay there !!!!!!

Actually really nothing unlike ! If the hotel can arrange daily cleaning service will be better, but still not a big issue.

After a full on tour of Japan it was lovely to return to Tokyo and have our own spacious apartment. We had baths, washed clothes, cooked breakfasts and chilled out with a glass of wine watching Netflix! When we wanted to return to site-seeing and the crowds, the subway and location were extremely close to Asakusa/Senso-Ji Temple, Tokyo Skytree for sunset, Ueno Park to try the Swan Paddle Boats and to catch the last of the Sakura and Ueno Zoo for Panda viewing! The staff at reception were helpful, respectful and arranged taxi transfers to the airport with ease. They also very kindly accepted our luggage transfer and safeguarded our belongings until we returned to Tokyo.

Nothing!

The room is very spacious and perfect stay for the family. It is close to train station. There is a 7-11 around the corner which is perfect for times when you don't feel like going out for dinner or too early to get breakfast. Our room was missing a kettle, and we could not work out the microwave until our second day so we had cold dinners from 7-11 (we did not get them heated up at 7-11 because we knew we had a microwave). Tried to ring reception for assistance but due to language barriers, we could not get the help we needed. We were too tired to go down and use Google translate. The person at the reception was very welcoming and tried to help though. We also boiled water using a pot on the stove which did not take long. Once we found out how to work the microwave, it was fabulous! It played guitar music! Washer and dryer were very good just make sure to put it on the correct setting (I used Google translate) so as not to shrink knit clothes like I did 😁 All in all, we loved our stay at this hotel. The staff were all good and helpful.

Nothing

Everything about our stay at ENT Terrace Asakusa was great! Starting with booking process all the way to after check out service. The hotel staffs were very prompt in responding to my messages and provided exactly what I needed. I can’t ask for more. They were super helpful. They went the extra mile to assist me in booking tickets on the web as the page was only available in Japanese. They provided assistance for us to store our luggages for few days after checking out as we moved to another location outside of Tokyo before returning back to Tokyo on route to Kansai. The best stay experience so far for my family. The rooms were superb. Beds super comfortable. Facilities provided in the room such as kitchen and washer/dryer helped us managed our stay well. Hotel is just a few steps away from Takarawachi station along the Ginza line making it super convenient to travel on subway in Tokyo via Ueno station. We took the Keisei Liner to the city from Narita and changed to Ginza line at Keisei-Ueno station.

Nothing at all. Everything was perfect!!