What a lovely hotel. Very quirky! Love the holigraphic check in and excellent storage to stow suitcase upon arrival before check in. Comfortable clean rooms. Wonderful polite staff. I booked this hotel by mistake but so glad I did, the location is a 10 minute walk from the Sensoji Temple which is lit up at night and looks beautiful. In the day there is a bustling market place surrounding the temple. Ideal for mooching about. Many many restaurants in the area too. I loved the location it was perfect. Close to many train stations. Very convenient.

There was not anything I did not like about the hotel.

Great location, short walk from Tawaramachi station which is along the Ginza line which connects you to Ueno, Kanda, Ginza, Shibuya areas. Takes 10 min to get to Ueno station and 30 mins to get to Tokyo station. Hotel is 10 min walk from Asakusa and Kappabashi area. Great to do a night walk in Asakusa to see Sensoji lit up at night with less tourists There are also many late night dining options nearby. In addition, there is a 24h supermarket (seiyu) at Rox and Don Quijote Asakusa is a 10 min walk away. There is also a family mart just downstairs of the hotel, and several konbini nearby too. 2 family marts nearby, with 7-11 and lawson also less than 5 mins away/ Room is not as small as I thought it would have been and has decent amount of walking space and space to open up the luggage. Toilet is not cramped as well. They make up the rooms everyday and change new towels. Interesting check-in system using the robots

Bed was slightly uncomfortable for me and they only gave one pillow. The check in process using the robots was fine but I had some issue retrieving my booking and had to call the staff for assistance which to their credit, they attended to it quickly. Reception area has a slight lingering smell of smoke given that there is a smoking room near the check in counter

perfect location between 3 metro stations and in a great neighbourhood for Asakusa, Kappabashi, Ueno etc. Loads to do and see nearby and two stops from the Skytree. Rooms are japan sized but pretty good and it’s cheap for what it is and where it is. Also one direct train with no changes to Haneda…important if you’re coming or going either way luggage.

up on the 11th Floor the wifi was super sketchy…but that’s not exactly a deal breaker is it.

The small things such as chargers in the room and the very useful and reasonably priced laundry facilities. The clothes press in the room was brilliant and the bathroom was surprisingly spacious. The complementary toiletries such as a comb, a razor or a robe were very useful. The luggage drop off was also very well thought out and available on the day of check in and check out. The vac-pack was also very useful this was the first time I had seen this in a hotel.

The pillow was the only downside we could have used 2 each as they were very low. Though I did like the pillow itself

The clothes blower in the room was useful. Check in was quick with everything being automated. Just above familymart. So very easy to get drinks or coffee. There is a rooftop balcony which allows you to chill and view sunset and sunrise

10 min walk from nearest station. Room is cramped and small for 3 people

The location was one block to subway Ginza line, so convenient. Family mart down stairs, the breakfast was outstanding, halal food and curry, Japanese food and American style breakfast, some healthy options like veg fruit juice and salad bar. The robes were comfortable, staff was very nice and responsive. We liked the luggage self storage and lockers.

The rooms are small and doesn’t have a closet/drawers, that is standard in most Japan hotels though.

This is my second time coming to Japan and second time coming to the same hotel. Both experience was great! Quiet neighborhood and sensoji temple was nearby also 3min walk from TAWARAMACHI station. Would definitely come back again!

Helpful staff to assist with computerized self-check-in difficulties. Easy to access nightwear and toiletries (hairbrush, razors, cottonbuds) in our floor fronting elevator. Clean-smelling, cozy rooms with prefabricated bathrooms big enough to move around comfortably. Beds made up each day, yey!!! Very convenient location to all the places we want to go to, whether on foot or by train. We walked mostly since there are many things to see along the way in Asakusa, Ueno, Akihabara area. Many places to eat and shop too. FamilyMart 24/7 at groundfloor. No prob with food there for each family member. You can load your Suica/Icoca/Pasmo cards there too. There’s also a multipurpose room for eating, waiting, working, reading or just lounging at the 2nd floor. It’s across the main breakfast room. In between both rooms are free for use lockable lockers for small bags and extension cords for strapping luggages in auto-keylock if you arrive too early for check-in or departing late after 11am check-out. For use only for the day.

Too small room for 3pax. Just right for 2pax even with big luggages. Although 3 beds fit, there won’t be enough space to move around when luggages are open.

I have no complaints. It exceeded my expectations. Great location! It is near three subway stations, Tawaramachi, Asakusa and Kuramae, all within 6 minutes from the Hotel. You can directly travel to Roppongi, Shibuya and Omotesando. Facilities were great especially the LG machine styler. I was very thankful that the room we booked for three people has an additional bed instead of a couch, which is what we expected. Also the staff were very nice, they gave us an extra pillow for free. The staff was very helpful even though the hotel has AI when you check in, the staff are just one call away when needed. Great view of Tokyo Sky tree at the rooftop especially at night. There is a Family Mart at the bottom of the hotel which is very convenient. The room has everything we need, towels, toothbrushes, slippers, hair dryers, you don't need to bring any. The toilet and the bathtub is separated in the bathroom. All in all would recommend and good value for the price especially when we went at peak sakura season. It is a perfect 10/10.

None.

Family of 7 on first trip to Japan. We booked a driver from Haneda to the hotel (129 AUD) - the best decision ever. Check-in was easy, and we had two twin rooms and a corner suite. Slept 7 adult size adults (most over 6'3) and children comfortably. The rooms all had LG dryers/steam cupboards, which was brillant after washing. Could dry the clothes. The split shower/bath was functional and one of the best set-ups of the stay in Japan so far. The breakfast buffet was more basic and catered more for the Asian market. There were enough options for us Aussies. However, by day 5, a little boring. Location to trains was great. 10 minute walk one way or 20 the other direction. We covered Tokyo's treasures and then Nara and Hankone. It's all really easy, and I would definitely use Google maps for train times, gates, etc. Seven 11 market on the bottom floor of the hotel was fantastic, and they have most things covered. There are plenty of restaurants in the vicinity.

There wasn't much to not like.