The city views we had were amazing. Everything felt luxury

It isn’t close to many main lines but still close to a subway station. The room service American breakfast was a small portion not worth the price but the Japanese style room service breakfast was filling

Good view of Tokyo tower.

A little old and outdated when compared to larger chains like Hilton, Sheraton, etc.especially for the price Breakfast was very underwhelming for the price. Not very close to main train stations. Expect to use Uber or taxis to get around for the most part

The property was extremely clean, staff was extremely helpful, we got the premier lounge perks and they made the experience even better!! This hotel was a 10/10 and I can’t wait to come back!!! P.S: Buy the breakfast with the room, the buffet is worth it!👍

Nothing it was perfect!

What a hotel! Loved every day we spent here. Staff, location, and the service we received was amazing! Tip: Book the club room if you are staying for more than 3 nights. You will get a free car drop off to one location, of your choice within 10kms from the hotel, each day of your stay..!

Breakfast could be made better. We stayed for 3 nights and had the same breakfast buffet each day! Every item was same every day.

Beautiful hotel with stunning view of the Tokyo Tower! Very clean and comfortable bed! Great selection of tea and coffee! We mostly enjoyed the complimentary skin products provided since we ran out some of our items! Service was superb! One of the best! The cleaning lady even laid our toiletries neatly on a face towel every day! Breakfast was abundant and delicious! Lounge was quiet and with a gorgeous view. We got to use the hotel van once and it was fabulous! Everything in this hotel was the best! We will always come back when we visit Tokyo!

Absolutely nothing!

Wonderful location, just next to the Tokyo Tower, Zojo-ji temple and Akabanebashi metro station, really in the heart of Minato ward and Tokyo metropolis. Incredible view on the Tokyo Tower from the room. Huge structure with plenty of services, including a minimarket open until late in the evening. Very nice design, especially in the lobby floor and in the elevators area. The room was really big and comfortable.

Bathroom was clean and modern, with great view, including glimpses of distant Mt. Fuji. Lobby area is very impressive. Good in-room dining. Great views of Tokyo Tower from throughout the property. Room overall well-appointed and reasonably clean and well-maintained.

Some parts of the room were starting to look a bit dated; room lacked views of Tokyo Tower. Bar at the top of the hotel was difficult to get into (without wait). Not too many attractions in immediate vicinity; usually a bit of a walk or train ride. Nearest train station was a bit of a walk, and not a major station.

It is a very nicely designed hotel inside and out. Very helpful concierge service that is priceless in a city where very few people speak even basic English. But they generally go above and beyond to help you. The hotel has many excellent restaurants, including a fantastic yakitori place in the basement. The view is amazing from the rooms as well.

The location is a bit out of everything, and there is some traffic noise because an expressway is nearby. The property needs to better explain things in English in the room as it is a little confusing where is what, and not everything is appropriately explained. Many of the staff don't speak very good English, but this is generally an issue in Japan. However, the people at the concierge speak very good English.

Well organised food service, beautiful rooms with exceptional bathrooms

Bar required payment of 2400 yuen for entry - should not be for residents, the private bar ( which was free entry) was no better than a doctors waiting room

Elegant room (even the elevator), amazing view at the restaurant on the top roof, and the great breakfasts offering. you can always rely on the staff there, who are friendly, supportive and attentive to your needs all the time.

Too many people love the buffet breakfast. You will never get a seat immediately if you would not be the first group of guests in the morning. so everyday in the morning, the first thing for me was to go to the top floor and put myself on the waiting list, then returned to my room to wait for the call from the restaurant while refreshing myself.